Client Service Representative

3 weeks ago


Los Angeles, United States VCA Animal Hospitals Full time

**Job Description**:
Client Service Representative

We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet’s health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner’s expectations. We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.

Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer’s trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: - Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. - Scheduling and confirming appointments. - Placing outbound calls for follow-ups and reaching out to prospective clients. - Presenting and explaining fees, including processing payments. - Recommending, selecting, and obtaining products and services, including prescriptions. - Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). - Managing medical records, charts, reports and correspondence. - Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.

Why Join VCA West Los Angeles?

We are passionate about supporting our Associates and are committed to your continuing education and personal career development. VCA West Los Angeles is a member of a larger community of dedicated professionals that will encourage you to explore everything a career in the veterinary field has to offer. We are committed to equity, inclusion, and diversity and strive to be a place where a talented mix of people want to come, stay, and do their best work. In addition, we support a work environment where you can focus on your career, happiness, and the patients you serve.

For hourly Associates:
VCA Animal Hospitals offers a competitive compensation and benefits package including Medical/Dental/Vision insurance, 401(k) retirement plan, pet care discounts, paid vacation, holidays and sick days, health and well-being programs that provide resources and training.

Compensation is negotiable based on education, experience, and other relevant credentials. The pay range for this position is $18.50 to $21.50 per hour.

Below are some more of the many benefits of joining our team
- Access to the people and financial resources of a large veterinary community
- Leadership opportunities
- Career development programs
- Opportunities to give back through strong Shelter partnerships and VCA Charities
- Continuing education allowance
- Tuition support and sponsorships
- Veterinary Technician license reimbursement
- Free mental health and wellness subscriptions (Lyra)
- Competitive wage
- Medical, dental & vision insurance
- Generous pet care discounts
- Life, long and short-term disability insurance
- Paid parental leave
- Paid vacation and sick time
- 401(k)
- Full-time positions available
**Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more**

**The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)



  • Los Angeles, United States M. Coast Enterprise Full time

    We have recently expanded to new markets and new campaigns due to exceeding expectations this past year! During this massive period of growth, our client is asking us to train and develop our entry-level Client Service Representative team into future leaders and human resource directors.Our clients are at the top of their field, and we pride ourselves in the...


  • Los Angeles, United States VCA Animal Hospitals, Inc. Full time

    Client Service Representative. We are seeking an experienced Client Service Representative to join our team. At VCA Miller- Robertson Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our Client Service, Representative, Client, Animal Care, Retail, Animal


  • Los Angeles, United States M. Coast Enterprise Full time

    Are you a friendly, outgoing, and people-oriented individual looking to kickstart your career in customer service and client support? We're seeking a dedicated Junior Client Service Representative to join our expanding team and become a vital part of our customer service and client support department.As the Junior Client Service Representative, you'll have...


  • Los Angeles, United States Company3Method Studios Full time

    Job DescriptionJob DescriptionCompany: Company 3Position: Client Services RepresentativeLocation: Hollywood, CAHours of Operation: 10:00am - 7:00pm PST (must be flexible depending on client needs)*Pay Range: $18.00 - $20.00 USD hourlyPOSITION SUMMARY: Company 3's Client Services Team is driven by a commitment to maintain its reputation at the forefront...


  • Los Angeles, United States Company3Method Studios Full time

    Job DescriptionJob DescriptionCompany: Company 3Position: Client Services RepresentativeLocation: Hollywood, CAHours of Operation: 10:00am - 7:00pm PST (must be flexible depending on client needs)*Pay Range: $18.00 - $20.00 USD hourlyPOSITION SUMMARY: Company 3's Client Services Team is driven by a commitment to maintain its reputation at the forefront...


  • Los Angeles, United States M. Coast Enterprise Full time

    Are you a friendly, outgoing, and people-oriented individual looking to kickstart your career in customer service and client support? We're seeking a dedicated Junior Client Service Representative to join our expanding team and become a vital part of our customer service and client support department. As the Junior Client Service Representative, you'll have...


  • Los Angeles, United States M. Coast Enterprise Full time

    Are you a friendly, outgoing, and people-oriented individual looking to kickstart your career in customer service and client support? We're seeking a dedicated Junior Client Service Representative to join our expanding team and become a vital part of our customer service and client support department. As the Junior Client Service Representative, you'll have...


  • Los Angeles, United States VCA Animal Hospitals Full time

    Job Description: Client Service Representative We want YOU! Come join our fun, experienced, patient, kind, compassionate team. VCA Brentwood Animal Hospital is seeking a Client Service Representative to help care for clients and patients. Come grow your interpersonal skills alongside of highly experienced pet professionals! Daily job expectations including...


  • Los Angeles, United States VCA Full time

    VCA Veterinary Specialists of the Valley is seeking a Client Service Representative to complement our talented team in Woodland Hills, California. We have full-time or part-time positions available, 8hr shifts, day, evening and/or overnight with the flexibility to work at least one weekend shift. Do you want to be part of a newly remodeled beautiful...


  • Los Angeles, United States VCA Full time

    VCA Veterinary Specialists of the Valley is seeking a Client Service Representative to complement our talented team in Woodland Hills, California. We have full-time or part-time positions available, 8hr shifts, day, evening and/or overnight with the flexibility to work at least one weekend shift. Do you want to be part of a newly remodeled beautiful...


  • Los Angeles, United States Adeedo Drain Plumbing Heating And Air Full time

    We are looking for a dynamic, career-minded Client Services Representative to provide excellent customer service and support to clients. The successful candidate will be able to address clients' inquiries, ask appropriate questions, and provide solutions. Whether they are members or first-time callers, our clients are promised 100% satisfaction, and our...


  • Los Angeles, United States Adeedo Full time

    Job DescriptionJob DescriptionWe are looking for a dynamic, career-minded Client Services Representative to provide excellent customer service and support to clients. The successful candidate will be able to address clients' inquiries, ask appropriate questions, and provide solutions. Whether they are members or first-time callers, our clients are...


  • Los Angeles, United States Globe Life American Income Division: AO Full time

    Job DescriptionJob DescriptionStep into our legacy of serving working class families since 1951, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and their beloved families. We are seeking representatives who can forge long-term relationships with clients, meeting them where they...


  • Los Angeles, United States VCA Animal Hospitals, Inc. Full time

    Who We Are... VCA Animal Specialty & Emergency Center (ASEC) is a multi-specialty and emergency practice located in West Los Angeles. What We DoEmergency & Critical Care, Surgery, Internal Medicine, Oncology, Diagnostic Imaging (CT, Fluoroscopy), an Client Service, Representative, Customer Service, Overnight, Client Relations, Animal Care, Retail, Medical


  • Los Angeles, United States Sumitomo Mitsui Banking Corporation Full time

    SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group,...


  • Los Angeles, United States Summit Strive Consulting Full time

    Job DescriptionJob DescriptionJob Title: Client Representative Company Overview:Join our passionate team dedicated to making a difference! We are a leading fundraising company committed to supporting non-profit organizations in achieving their missions. Our client representatives play a pivotal role in connecting donors with causes they care about,...


  • Los Angeles, United States Banfield, The Pet Hospital Full time

    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner,...


  • Los Angeles, United States Golden West Packaging Group Full time

    Job Description Job Description Client Services Rep - RemoteLocation: City of IndustryWho is Golden West Packaging Group?We are a leading West Coast mill-independent specialty packaging and printing business. We are the people behind the innovative packaging solutions that make it possible for our customers products to reach our community at home, school,...


  • Los Angeles, United States Johnson Service Group Full time

    Job DescriptionJob DescriptionJSG is seeking a Customer Service Representative for our Aerospace & Defense client in Woodland Hills, CA.The Customer Service Representative will:Act as a primary contact for customers and to coordinate needs with internal departments by providing extraordinary service to all accounts, distributors, and suppliers.Essential...


  • Los Angeles, United States Golden West Packaging Group Full time

    Job Description Job Description Client Services Rep - Remote Location: City of Industry Who is Golden West Packaging Group? We are a leading West Coast mill-independent specialty packaging and printing business. We are the people behind the innovative packaging solutions that make it possible for our customers’ products to reach our community – at home,...