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Product Manager
3 months ago
At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.
Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.
Overall Purpose
The Product Manager is the champion responsible for evaluating and determining the product(s) and/or features to be built and delivered to our customers. The role will build, align, and motivate a cross functional team to develop a common understanding of the customers’ pain points and the passion to solve issues and develop innovative solutions that delight customers.
Essential Functions
- _ Visionary and Strategist:_ Builds the right cross-functional team to obtain a common understanding of customer pain points; empathy and excitement for solving customer issues. Articulates product strategy and vision across the enterprise.
- _ Customer Passion and Advocacy:_ Brings the customer viewpoint to the product design process with a demonstrated competency to actively listen to customer feedback across all touchpoints and channels; to routinely leverage this feedback into insights; and to build products and services that delight and inspire.
- _ Creative Problem Solver:_ Works closely with marketing, research, analytics, design and development partners, uses technical savvy and customer insights to develop real world solutions working in a highly collaborative environment. Uses insights about the market and industry to drive development of value-added solutions for customers.
- _ Commitment to Risk Management:_ Oversee the integration of strong risk and security controls. Ensure compliance to laws and regulations.
- _ Technical Understandings:_ Able and adept at working directly with the technologists to deliver market solutions. Clearly defines requirements, grooms user stories, motivates technical teams and partners with technology closely.
- Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.
Minimum Qualifications
- Education and/or experience typically obtained through completion of a bachelors degree
- 7 or more years of related work experience OR post-secondary degree and at least 2 years of related work experience
- Demonstrated experience in design thinking and agile development process and methodology
- Demonstrated leadership experience and cross functional collaboration experience
- Proven experience in managing in a cross functional environment to achieve common goals
- Demonstrated experience in obtaining business case buy-in across a diverse organization
- Excellent listening and execution skills
- Background and drug screen
For Data and Analytics Roles
Essential Functions:
- Develop and execute a product strategy for our data and analytics products that aligns with our business goals and objectives
- Work with cross-functional teams including engineering, design, sales, and marketing to deliver products that meet Financial Institution and Merchant needs
- Define product requirements and prioritize feature development based on stakeholder feedback and business objectives
- Collaborate with engineering teams to define technical requirements and ensure successful product development and delivery
- Define and monitor key performance indicators to measure the success of our data and analytics products
- Stay up-to-date with industry trends and developments in data and analytics technologies, and incorporate these insights into our product roadmap
Minimum Qualifications:
- Bachelor's or Master's degree in computer science, data science, business administration or a related field
- At least 5 years of experience in product management, with a focus on data and analytics products
- Deep understanding of data and analytics technologies, including data modeling, data warehousing, business intelligence, and analytics tools
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
- Strong project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
- Familiarity with agile development methodologies and tools
Preferred Qualifications
- Master’s degree
- Certifications in design thinking and/or agile.
- Prior experience working in payments, financial services or similar regulated industry
The above job description is not intended to be an all-inclusive list of duties and standards of the position.
Physical Requirements
Early Warning works together in a highly collaborative office environment. As such, w
