Client Support Specialist Entry Level

3 weeks ago

Clearwater, United States Make a Change Management Group Full time

We help our clients to recognize business diversification opportunities and execute the right solution for them. We work with some of the nation’s largest communication providers to help maintain and expand their customer base. We act as the middleman between our clients and their customers, focusing on creating personalized, lasting relationships. Through these interactions, we are able to educate customers on products and services that may be a fit for their lifestyle while spreading brand awareness for our clients.

We would not be where we are today without our client management team, they are hands down the lifeline of our company. We have just opened up a spot on our team for an entry-level Client Support Specialist. This individual will be trained from the ground up by our leadership core and be provided with the opportunity to grow within the ranks into higher roles of leadership and management.

Responsibilities of the Client Support Specialist Will Include:

- Becoming an expert on all client product and service knowledge to be able to answer all customer questions
- Mastering the full sales cycle in order to complete sales orders for specific customers
- Establishing continued communication with customers so they may stay informed on any product

or service orders
- Working with other members of the Sales & Marketing team to share tips to be able to learn from

one another and improve as a team
- Attending daily team meetings where goals are discussed and standards are set
- Receiving ongoing training that focuses on leadership development

We Are Looking for Our Client Support Specialist To:

- Be Self-driven and open to learning all aspects of our business
- Be a people person and able to work both independently and as part of a team
- Have excellent communication skills and be comfortable conducting presentations to select client

customers
- Bring a positive, upbeat, team-oriented attitude on a daily basis
- Be able to carry themselves in a professional manner when working with the team and customers

Pay: $45,000.00 - $65,000.00 per year

**Benefits**:

- On-the-job training
- Paid time off
- Professional development assistance
- Referral program

Experience level:

- No experience needed

Shift:

- Day shift

Weekly day range:

- Monday to Friday

Ability to Relocate:

- Clearwater, FL: Relocate before starting work (required)

Work Location: On the road

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