Fresh Cap 2 Associate

2 weeks ago

Hudson, United States Wal-mart Full time

**Fresh CAP Team Associate - WMT**

This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and duties throughout the facility as assigned and/or as necessary.

**Essential Functions**:

- A n individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation._

Maintains inventory accuracy for the facility by following customer inventory flow process; ensuring backroom standards are met and ready for incoming freight; binning and picking merchandise; utilizing the inventory management system; completing bin audits; working inventory exceptions; a ssisting with cost inventory (for example, counting products); and correcting shelf capacities.

Provides customer service by acknowledging the customer; identifying customer needs; locating merchandise and assisting with purchasing decisions; providing product knowledge; resolving customer issues and concerns; and promoting products and services while maintaining a safe s hopping environment.

Maintains area of responsibility (for example, Fresh) consistent with company policies and procedures, by properly handling claims and returns; zoning the area; maintaining merchandise presentation; stocking and rotating merchandise; culling produce to ensure quality; setting up, cleaning, and organizing product displays; signing and pricing merchandise appropriately; identifying shrink and damages; removing damaged or out-of-date goods; processing throwaways and items for donation; securing fragile and high-shrink merchandise; and escalating issues to management when n ecessary.

Receives and stocks merchandise throughout the facility and organizes and maintains the backroom by following company safety, cleaning, and operating procedures; preparing, handling, packaging, labeling, and storing food to meet safety and compliance guidelines; operating and sanitizing food-related equipment consistent with company policies and procedures; setting up displays; maintaining modular integrity; receiving, sorting, s taging, and delivering merchandise; and completing paperwork, logs, and other required documentation.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and r ecommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

**Competencies**:

- A n individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position._

Food - Handles, stores, and cleans food in safe and correct ways, consistent with company policies and procedures. Informs customers about food items when asked to do so. Prepares, takes, and fills orders for food items in a timely manner. Observes and reports complaints and problems with food products, services, and work areas. Uses food equipment and supplies in safe and correct ways, and cleans and logs them after each use, c onsistent with company policies and procedures.

Inventory Operations - Maintains safe and correct practices to handle, move, and display goods. Carries out the monthly cost inventory processes to help improve replenishment and receiving and to reduce shrinkage. Maintains consistent inventory practices and addresses low in-stock levels in assigned area(s), and reports them with ideas for corrective action. Demonstrates and helps others with the safe and proper use and maintenance of i nventory tools and equipment, consistent with company policies and procedures.

Customer/Member Centered: Serve the Customer/Member - Shows care and concern when serving our customers/members. Asks questions in order to understand customer/member needs. Uses policies and information in order to exceed customer/member expectations. Finds and uses the right r esources (people, products, tools) at the right time in order to resolve customer/member requests.

Judgment: Make Effective Choices - Uses policies, procedures, and/or guides to make good choices. Uses data and facts in order to make day-to-day d ecisions and involves others as needed. Recognizes what might be a problem and informs those who can correct it.

Planning and Improvement: Plan for and Improve Work - Accepts responsibility and meets expectations for own work. Identifies steps needed in order t o carry out work as required.

Influence and Communicate: Share Information - Listens to others and asks questions to learn about what is needed. Communicates the right i nformation to associates and leaders when they need it. Communicates in a respectful and professional manner.

Execution and Results: Get Results - Makes sure work is done correctly. Works on

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