Ace Pool Server

1 week ago

Palm Springs, United States Ace Hotel Palm Springs Llc Full time

***:
The Pool Server is responsible for identifying the needs of guests and accommodating to those needs, The pool server makes the connection with the guest, and ensures guest satisfaction.

**ESSENTIAL JOB FUNCTIONS**:

- Cash handling including: settling all guest transactions, and end of shift report
- Properly handling guest credit cards for running tabs: Follow through with the guest, make sure that the credit card is in a secure location when running the tab, handing the correct card back to the guest when closing the tab.
- As a server it is solely your responsibility to collect all payment at time of taking the order to avoid walk outs.
- Maintain positive guest relations at all times.
- Work with a spirit of teamwork. Willingly accepts additional responsibilities and tasks. Communicate needs and ideas to management.
- Monitor & maintain cleanliness, sanitation & organization of assigned work areas
- Knowledgeable in the menu of food and beverage
- Ability to suggestively sell and upsell.
- Ability to give a tour to any guest.
- Ability to properly id guests that are of age to sell alcoholic beverages to

**REQUIRED QUALIFICATIONS**:

- Ability to multi-task, prioritize, and organize work assignments and special projects.
- Weekend availability. Schedule for this position is not set. Must be able to flex schedule based on business demands.
- Must be able to communicate effectively
- Have excellent time management skills
- Must be able to foster an environment where teamwork is valued & practiced.
- Must approach problem solving with a solutions-based perspective, using common sense & good judgment
- Self motivated - sets a high standard for organization & customer service in the spa

**REASONING ABILITY**
- Ability to deal with problems involving clients and operational issues maintaining a positive attitude.
- Must be proactive and innovative in avoiding potential accidents.
- Ability to be proactive and innovative with guests and in maintaining a clean, organized, and safe environment.

**WORK CONDITIONS/MACHINES AND EQUIPMENT USED**
- There is constant physical contact with food. Washing hands and arms is mandatory. General hygiene such as brushing teeth, daily shower, and deodorant is mandatory.

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