Car Wash Manager
4 weeks ago
Pay Rate:$15.00 to $16.00
**Car Wash Manager**
Our company is looking for an experienced Car Wash Manager who will be responsible for overseeing the daily operations of a car wash facility. S/he should be responsible for managing a team of car wash technicians, ensuring high-quality customer service, and maintaining a clean and efficient facility. The Car Wash Manager is also responsible for monitoring inventory, implementing safety procedures, and achieving business targets.
**Duties and Responsibilities**:
- Train and supervise a team of car wash technicians.
- Schedule and assign tasks to staff members, ensuring adequate coverage at all times.
- Provide coaching and performance feedback to improve employee performance.
- Foster a positive work environment and resolve any conflicts or issues that may arise.
- Ensure that customers receive exceptional service and satisfaction.
- Handle customer inquiries, complaints, and concerns promptly and professionally.
- Monitor customer feedback and implement improvements based on their suggestions.
- Oversee the day-to-day operations of the car wash facility, ensuring smooth workflow and efficiency.
- Monitor equipment functionality and schedule maintenance and repairs as needed.
- Maintain an inventory of cleaning supplies, equipment, and other necessary materials.
- Implement and enforce safety protocols to ensure a safe working environment for employees and customers.
- Ensure that vehicles are cleaned thoroughly and according to established standards.
- Conduct regular inspections of vehicles and the facility to maintain cleanliness and identify any maintenance or repair needs.
- Address any quality issues promptly and implement corrective actions.
- Develop and implement strategies to attract new customers and retain existing ones.
- Collaborate with the marketing team to create and execute promotional campaigns.
- Monitor sales performance and implement measures to achieve revenue targets.
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