Pc Support Supervisor

4 days ago

Adelanto, United States General Atomics and Affiliated Companies Full time

General Atomics (GA), and its affiliated companies, is one of the world’s leading resources for high-technology systems development ranging from the nuclear fuel cycle to remotely piloted aircraft, airborne sensors, and advanced electric, electronic, wireless and laser technologies.

We are seeking an extremely motivated individual to join our team as a supervisor of Workspace Support Services. This position is responsible for overseeing and managing the daily operations associated with maintaining, analyzing, upgrading, troubleshooting and repairing computer systems, hardware, software and peripherals devices. Plans and directs subordinate activity to achieve assignments using established guidelines, procedures and policies. Develops documentation and reports to reflect department activities. Participates in the selection, retention and development of personnel including interviewing, performance appraisals and promotion recommendations.

**DUTIES AND RESPONSBILITIES**:

- Provides daily leadership and supervision of IT systems, resources and associates to ensure efficient, effective and timely service delivery, technical support, customer service and project implementation.
- Monitor and effectively provide metrics which convey progress and sustainment of Workspace Support individual, team and project KPIs and Service Levels.
- Participates in the development of organizational objectives and ensures achievement of the objectives.
- Develops, implements and monitors standard procedures for the timely and accurate completion of assign tasks.
- Partner with Service Desk and other Workspace operations teams to help deliver greater efficiency through shift left implementation.
- Researches and evaluates new leading-edge technologies including software, hardware, and automation which can attribute to decreasing manual overhead during operations.
- Develops short and long-term strategies to improve service offerings and user experience
- Represents the department as a prime contact with internal senior management and external representatives.
- Participates in the selection, retention and development of personnel including interviewing, performance appraisals and promotion recommendations; develops programs and procedures for the training of personnel.
- Performs other duties, tasks, and assignments as required to meet operational objectives of the department.
- Maintains the strict confidentiality of sensitive information.
- Responsible for observing all laws, regulations, and other applicable obligations wherever and whenever business is conducted on behalf of the Company.
- Expected to work in a safe manner in accordance with established operating procedures and practices additional functions of other duties as assigned or required.

We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.

44653

**Job Qualifications**:

- Typically requires a Bachelors degree in Information Technology or related fields and nine or more years progressively complex experience in technical support including three or more years supervisory experience. Additional professional experience may be substituted in lieu of education.
- Prefer 5+ years of experience in a multi-location, mid-sized environment, working within an IT Service Delivery function.
- Must demonstrate a complete working knowledge and understanding of Workstation Support principles, concepts, theories, regulations and practices; and leadership skills including organizing, planning, scheduling and coordinating workloads to meet established deadlines and milestones.
- Must be customer focused and possess the ability analyze and resolve technical and management issues; strong verbal and written communication skills to accurately document, report and present findings; strong interpersonal skills to effectively interface with all levels of employees, including providing direction to and scheduling work of assigned staff, management and outside representatives; and strong computer skills.
- Ability to work independently and lead in a team environment, with occasional travel or work during extended hours.

**Preferred Technical Knowledge**
- Technical certifications in information technology or closely related hardware, software or project management fields.
- 5+ years of experience in managing and supervising staff (team of 10+) including hiring, work and performance management, development, mentoring and counseling.
- Deep knowledge and experience with common desktop, peripheral, mobile, virtualization, imaging, configuration, packaging, delivery and network technologies necessary to build and deliver device and desktop computing services; including Windows, Mac OS, Android, iOS, Active Directory, GPO, MDT, SCCM, Citrix, policy and configuration management, DHCP, TCP/IP, VPN, and cloud computing services.

**Salary**:$73,700 - $128,780**Travel Percentage Required**

  • Shift Supervisor

    1 month ago

    Adelanto, United States Traffix Devices Full time

    Job DescriptionJob DescriptionDescription:Job Summary:The Press Line Supervisor is responsible for coordinating the daily operations during the shift,oversee and is in charge of providing direct supervision to employees to ensure the business operations is ran suitably. Duties include covering for employee absences, monitors employee work routines to ensure...

  • Test Supervisor

    1 day ago

    Adelanto, United States Applus IDIADA Full time

    Job DescriptionJob DescriptionCompany DescriptionApplus+ IDIADA is a global partner to the automotive industry, supporting its clients in their product development activities by providing design, engineering, testing and homologation services. As a TOP Employer certified company, we have a large team of more than 3000 professionals drawn from over 22...

  • Sign Production Designer Supervisor

    1 month ago

    Adelanto, United States SAFEWAY SIGN COMPANY Full time

    Job DescriptionJob DescriptionDescription:Reporting to the General Manager for the Art Department, the Sign Production Designer Supervisor is responsible for creating new and updating designs for our customers signage needs. You'll work both individually, and with the CAD team, to bring these designs to fruition. As a hands-on position, you will be using...

  • Test Operations Supervisor

    3 weeks ago

    Adelanto, United States General Atomics and Affiliated Companies Full time

    General Atomics Aeronautical Systems, Inc. (GA-ASI), an affiliate of General Atomics, is a world leader in proven, reliable remotely piloted aircraft and tactical reconnaissance radars, as well as advanced high-resolution surveillance systems. We have an exciting opportunity for a motivated, well-organized leader in the Test Operations department at GA-ASI....

  • Airframe & Powerplant Supervisor II

    2 months ago

    Adelanto, United States General Atomics Full time

    Job Summary General Atomics Aeronautical Systems, Inc. (GA-ASI), an affiliate of General Atomics, is a world leader in proven, reliable remotely piloted aircraft and tactical reconnaissance radars, as well as advanced high-resolution surveillance systems. We have an exciting opportunity for a motivated, well-organized leader in Flight Operations to support...

  • Airframe & Powerplant Supervisor II

    3 weeks ago

    Adelanto, United States General Atomics Full time

    General Atomics Aeronautical Systems, Inc. (GA-ASI), an affiliate of General Atomics, is a world leader in proven, reliable remotely piloted aircraft and tactical reconnaissance radars, as well as advanced high-resolution surveillance systems.We have an exciting opportunity for a motivated, well-organized leader in Flight Operations to support the UK...

  • Airframe & Powerplant Supervisor II

    2 weeks ago

    Adelanto, California, United States General Atomics Full time

    General Atomics Aeronautical Systems, Inc. (GA-ASI), an affiliate of General Atomics, is a world leader in proven, reliable remotely piloted aircraft and tactical reconnaissance radars, as well as advanced high-resolution surveillance systems.We have an exciting opportunity for a motivated, well-organized leader in Flight Operations to support the UK...

  • Shift Manager Store

    2 weeks ago

    Adelanto, United States Del Taco Full time

    Del Taco - 14200 Highway 395 [Restaurant Shift Supervisor] As a Shift Manager at Del Taco, you'll: Support the stores and General Managers in creating an amazing guest experience, and empowering the team; Create a culture in the restaurants that is exciting, optimistic and rewarding; Support the General Manager with training the next generation of leaders,...

  • Engine Shop Technician

    2 weeks ago

    Adelanto, United States General Atomics and Affiliated Companies Full time

    General Atomics Aeronautical Systems, Inc. (GA-ASI), an affiliate of General Atomics, is a world leader in proven, reliable remotely piloted aircraft and tactical reconnaissance radars, as well as advanced high-resolution surveillance systems. We have an exciting opportunity for an Engine Shop Technician to support our Engine Shop in Adelanto,...

  • Shipping Associate

    1 week ago

    Adelanto, United States SAFEWAY SIGN COMPANY Full time

    Description: As a Shipping Associate, this is your opportunity to be a part of a thriving and successful manufacturing company in the High Desert of SoCal where fulfilling the vision of improving, exciting, and enhancing the lives of customers is our passion! If you would like to experience a positive company culture focused on team-building and...

  • Shipping Associate

    1 month ago

    Adelanto, United States SAFEWAY SIGN COMPANY Full time

    Job DescriptionJob DescriptionDescription:As a Shipping Associate, this is your opportunity to be a part of a thriving and successfulmanufacturing company in the High Desert of SoCal where fulfilling the vision of improving, exciting,and enhancing the lives of customers is our passion! If you would like to experience a positivecompany culture focused on...

  • Material Control Coordinator

    1 week ago

    Adelanto, United States General Atomics and Affiliated Companies Full time

    General Atomics Aeronautical Systems, Inc. (GA-ASI), an affiliate of General Atomics, is a world leader in proven, reliable remotely piloted aircraft and tactical reconnaissance radars, as well as advanced high-resolution surveillance systems. Under general supervision, this position is responsible for performing manual and clerical duties involved in...

  • Material Control Coordinator

    4 weeks ago

    Adelanto, United States General Atomics and Affiliated Companies Full time

    General Atomics Aeronautical Systems, Inc. (GA-ASI), an affiliate of General Atomics, is a world leader in proven, reliable remotely piloted aircraft and tactical reconnaissance radars, as well as advanced high-resolution surveillance systems. Under general supervision, this position is responsible for performing manual and clerical duties involved in...

  • Solar Technician I

    4 weeks ago

    Adelanto, United States AES Corporation Full time

    **Principal Duties and Responsibilities**: - Responsible for assigned O&M activities associated with the solar PV sites and substations associated with utility-scale Solar Energy Plants located in Southern California. Primary sites are located in Kern County. - Performs/assists with corrective, preventive, and emergency maintenance and operations for which...

  • Student Services Coordinator- In-person

    4 weeks ago

    Adelanto, United States Field Institute Full time

    **This job position requires you to work in-person at Adelanto, CA.** The **Farmworker Institute of Education and Leadership Development (FIELD),** is a 501(c)3 nonprofit organization. FIELD was founded in 1978 by Farmworker Leader Cesar E. Chavez and is dedicated to strengthening America’s agricultural and rural communities through our Core Values of...

  • Airport Operations Project Manager

    4 weeks ago

    Adelanto, United States General Atomics and Affiliated Companies Full time

    General Atomics Aeronautical Systems, Inc. (GA-ASI), an affiliate of General Atomics, is a world leader in proven, reliable remotely piloted aircraft and tactical reconnaissance radars, as well as advanced high-resolution surveillance systems. We currently have an exciting opportunity for an Airport Operations Project Manager to join our Airport Operations...