B - Technician

3 weeks ago

Silver Spring, United States Satellite Motors Full time

Company Overview:
We are a reputable automotive repair shop located in Silver Spring, MD, specializing in Asian automobiles. With a strong focus on customer satisfaction and quality workmanship, we have built a loyal customer base over the years. We are currently seeking a skilled Service Writer/Mechanic Helper with experience in Asian automobiles to join our dynamic team.

**Job Description**:
As a B-Technician you will play a crucial role in ensuring smooth operations in our automotive repair shop.

Your responsibilities will include preparation of work orders communicating with customers, documenting service requests, and providing support to the mechanics.

This position requires a working knowledge of the Mitchell System, at least 3 years of experience as an Auto Service Writer, computer literacy, and excellent customer service skills. This is a full-time position with a competitive salary and benefits package.

**Responsibilities**:
**Essential Duties**
- Performs work as outlined on repair order with efficiency and accuracy, in accordance with Grove Street Auto Repair’s and factory standards.
- Diagnoses the cause of most malfunctions and performs repair.
- Communicates with Parts Professional to obtain needed parts.
- Saves and tags parts of the job if under warranty or if requested by the customer.
- Examines assigned vehicle to determine if further safety or service work is required or recommended.
- Communicates with the service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
- Documents all work performed and recommended on the repair order.
- Road tests vehicles when required or refers to the test technician.
- Participates in manufacturer-sponsored training programs, schools, and events.
- Keeps abreast of manufacturer technical bulletins.
- Supervises work of any apprentice technicians as assigned.
- Reports machinery defects or malfunctions to supervisor.
- Ensures that customers' cars are kept clean. Notifies service advisors immediately of anything that has happened to change the appearance or condition of the vehicle.
- Keeps the shop area neat and clean.
- Maintains and is accountable for all shop-owned tools and manuals. Return them to the proper place and in the same condition as they were received.
- Understands, keeps abreast of, and complies with federal, state, and local regulations such as hazardous waste disposal, OSHA Right-to-Know etc.
- Operates all tools and equipment in a safe manner.
- Report any safety issues immediately to management.
- Other tasks as assigned.

**Requirements**:

- Working knowledge of the Mitchell System is essential.
- Minimum of 3 years of experience as an Auto Service Writer.
- Experience working with Asian automobiles is preferred.
- Computer literacy, including proficiency in using automotive software and MS Office.
- Excellent customer service skills with the ability to communicate effectively.
- Strong attention to detail and organizational skills.
- Ability to multitask and prioritize work in a fast-paced environment.
- Willingness to learn and adapt to new technologies and industry advancements.
- Valid driver's license with a clean driving record.

How to Apply:
If you meet the above requirements and have a passion for working in the automotive industry, specifically with Asian automobiles, we want to hear from you Please submit your resume, along with a cover letter detailing your relevant experience and why you would be a great fit for our team.

Pay: $24.10 - $28.10 per hour

**Benefits**:

- 401(k)
- Health insurance
- Tuition reimbursement

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

License/Certification:

- Driver's License (preferred)

Work Location: In person

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