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Merchandising Lead

3 months ago

San Francisco, United States Sports Basement Inc Full time

**MERCHANDISING LEAD (Level 2)**

**Reports to: Manager or Senior Manager or Assistant General Manager or General Manager**

**Supervises: Assigned Department Staff**

**Compensation: $18.75-$24, non-exempt position. Specific starting wages are dependent on location and experience.**

**Who we are**:
**Our Mission**:
**We strive to help those communities shine a little brighter, be a little greener, and make our shared outdoor and indoor spaces more fun and accessible for everyone. At the end of the day we know that your gear is more than just stuff, and we're more than just a store.**

**Our Core Values**:
**It's all been said before: We care about the customer, the community, the environment, etc. These are common values by which most companies try to abide. We are different because of how we prioritize and execute these values every day.**
- ** Couches before profit**
- ** Economical vs. Extravagant**
- ** Volunteer vs. Donate**
- ** Proximity vs Productivity**
- ** O.K. is not O.K.**
- ** Doers vs. Degrees**
- ** Creativity before efficiency**
- ** Autonomy before rules**
- ** YES vs. NO**
- ** Safety before speed**

**Benefits**

**Sports Basement offers a competitive wage with plenty of opportunities for advancement after skills and experience are demonstrated. Specific starting wages are dependent on location and experience. We went above and beyond with our benefits, as a Sports Basement staffer you'll get**:

- ** Full health, dental, and optical coverage (full-time staff).**
- ** Participation in our profit-sharing bonus pool.**
- ** 40% off our already low prices... for life (Life discount applies after you work 2,000 hours).**
- ** A kitchen fully stocked with free, tasty, healthy food for breakfast, lunch, and/or dinner.**
- ** A free flight every time you work the equivalent of one full year.**
- ** Free skiing, camping, and biking trips with our Out of the Basement program.**
- ** Free use of our rental gear.**
- ** Reimbursed 40% of your total out-of-pocket expenses in individual activities of our primary sports.**
- ** 401(k) plan.**
- ** Stock options program (full-time staff).**
- ** Flexible schedule for students.**

**What you’ll do**:
**Product Management**
- ** Identifies merch priorities for their zone/department and works with their manager to create a daily plan of action.**
- ** Works with department staff and Merchandising Team, to ensure all incoming product and projects are merchandised and completed efficiently, effectively, and safely (i.e. markdowns, retags, signage).**
- ** Product management is logical, creative and ultimately results in a great shopping experience.**
- ** Effectively utilize communication tools to share what's new and what's changed.**
- ** Consistently ensure store signage and displays are accurate, enticing and informative**
- ** Learn to communicate with Buyers to improve product management.**
- ** Collaborates with the merchandising team to create awesome department/zone displays.**
- ** Works with their Supervising Manager to learn, understand, and implement department goals while maintaining cleanliness and organization, prioritizing safety at all times, in all work areas.**

**Customer Service**
- ** Able to provide outstanding (WOW) customer service.**
- ** Trains SB staff to utilize SB tools to create WOW experiences.**
- ** Expert in home zone/department and proficient in one other department to provide excellent on-the-spot customer service.**
- ** Your Manager or General Manager can require you to be a POS Level 4 as a part of your Lead requirements.**
- ** Learning to implement SB's Security Policy.**

**Staff Experience & Development**
- ** Maintains open communication; zone/department staff find you approachable and are comfortable coming to you with questions, concerns or issues.**
- ** Actively participates in zone/department trainings and clinics.**
- ** Is the point person for training zone/department staff**
- ** Encourages staff to participate in staff outings and fun events planned for staffers**

**Business Experience**
- ** Stays up-to-date with all company information and quickly implements department initiatives.**
- ** Is aware of daily goals and keeps track of store performance against set goals.**
- ** Responsible for working with their manager to complete daily operations in the assigned zone/department.**
- ** Demonstrates “ok is not ok” and actively seeks out improvement opportunities for their assigned zone/department.**
- ** Is a self-starter and understands how to prioritize daily workload**
- ** With oversight from the manager, a lead helps to delegate and give clear instructions to store staff; works efficiently with staff to complete daily tasks.**
- ** Ability to effectively communicate both written and verbally.**
- ** Understands the charm of Sports Basement, and creates a positive and fun vibe that elevates the customer and staff experience**

**Qualifications**:

- ** Previous retail, merchandising, or in