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Hotel Night Auditor

4 months ago

Glen Mills, United States Residence Inn Philadelphia Glen Mills Full time

**Responsibilities**:

- Perform additional bookkeeping, administrative, and accounting procedures as required
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Make sure every hotel guest has a pleasant stay
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process

**Qualifications**:

- Diploma or equivalent from high school is required; some college is desired
- Flexible overnight hours are required
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
- Excellent customer service and communication skills are required
- Computer proficiency is required; experience with accounting or reservation software is preferred

**About Company**
Set a pace that suits you at Residence Inn Philadelphia Glen Mills/Concordville, an extended-stay hotel located near Philadelphia in Glen Mills, PA. Whether you're with us for a few days, a few weeks, or a few months, we know your daily routine matters. Find our hotel easily accessible from I-95 and conveniently located near downtown Philadelphia, Philadelphia International Airport, West Chester, and Wilmington, DE.