Front Desk Agent
2 weeks ago
Front Desk Agent
**Duties**:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues promptly and courteously
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area
At our hotel, we value our employees and offer a supportive work environment. As a Front Desk Agent, you will have the opportunity to interact with guests from all over the world and play a key role in ensuring their satisfaction during their stay. We provide ongoing training and development opportunities to help you grow in your career in the hospitality industry.
Pay: $13.00 - $15.00 per hour
Expected hours: 32 - 40 per week
**Benefits**:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
People with a criminal record are encouraged to apply
Work Location: In person
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