Front Desk Agent

2 weeks ago


Hershey, United States MainStay Suites - Grantville, PA Full time

Front Desk Agent

**Duties**:

- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues promptly and courteously
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area

At our hotel, we value our employees and offer a supportive work environment. As a Front Desk Agent, you will have the opportunity to interact with guests from all over the world and play a key role in ensuring their satisfaction during their stay. We provide ongoing training and development opportunities to help you grow in your career in the hospitality industry.

Pay: $13.00 - $15.00 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- Employee discount
- Flexible schedule
- Paid time off

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed

Work setting:

- In-person

People with a criminal record are encouraged to apply

Work Location: In person



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