Front Desk Agent

Job Summary:
**Duties**:

- Greet and welcome guests upon arrival with a friendly and professional demeanor
- Assist guests with check-in and check-out procedures efficiently
- Handle guest inquiries and provide accurate information about hotel services, amenities, and local attractions
- Manage reservations and cancellations effectively
- Process payments and maintain guest accounts with attention to detail
- Address guest concerns and resolve issues promptly to ensure a positive experience
- Collaborate with other hotel staff to ensure seamless guest service delivery

**Experience**:

- Previous experience in hospitality management or hotel front desk operations preferred
- Familiarity with night audit procedures is a plus
- Strong customer service skills with a focus on guest satisfaction
- Ability to communicate effectively with guests and team members
- Bilingual proficiency in languages such as Spanish or French is advantageous

Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests while advancing your career in the hospitality industry.

**Job Types**: Part-time, Seasonal

Pay: From $17.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Morning shift

Work setting:

- In-person

Ability to Relocate:

- Sandwich, MA 02563: Relocate before starting work (required)

Work Location: In person