Manufacturing Operations Support Specialist

4 weeks ago

Carlsbad, United States Dupont Full time

DuPont Laird RandF Performance Materials, Interconnect Solutions, DuPont Electronics & Industrial

Carlsbad designs and manufactures RF Absorbing Materials, Electrically Conductive Elastomers and Maxair vent panels for use in Commercial Electronics The primary markets served are Aerospace, Automotive and Defense related industries.

DuPont Laird R&F Products is the military and aerospace industry’s one-stop solution provider for EMI, thermal and structural solutions.

If you would like to be a part of a premier multi-industrial company that is delivering sustainable solutions that bring real purpose and value, of a company with a collaborative spirit because it believes that we work best when we work together as a team and values diversity of thought, then DuPont Laird RandF is the company for you

**ROLE DEFINITION**

The Carlsbad, CA site is looking to fill a **Manufacturing Operations Support Specialist **role that provides site manufacturing support for day-to-day operations, support global quoting process, ERP system administration, and customer service request support.

This individual will function as a technical resource that will drive new business and current production part quoting and process management using financial and engineering principles and tools. This includes gathering and analyzing data, evaluating improvement opportunities, and implementing improvement projects, while collaborating with sales, marketing, engineering and program management teams.

This person must have the organizational capability to work in multiple production parts, systems and processes and be able to communicate well with operators, customer service representatives, engineers, suppliers, and leadership. They must be able to lead multiple efforts in various areas.

**Key responsibilities**:

- Managing master data, including creation, updates, and deletion.
- Perform complex data entry in ERP, MRP and other systems with a high level of speed and accuracy, including but not limited to P/N configuration management, routing, and BOM maintenance.
- Gathers data from engineering, procurement, and other functions for cost and lead times analysis.
- Maintains trackers and logs for manufacturing operations systems.
- Understands business data standards, policies and procedures and applies them appropriately to data.
- Maintains process documentation like SOPs and Work Instructions,
- Manages request from different business units, including the sales team, and responds to those requests in a timely manner.
- Provide assistance to manufacturing operations including troubleshooting of assembly issue, special testing and assistance in identifying root cause.
- Lead and coach production personnel on process, equipment, and analytical approach to problem solving and continuous improvement.
- Carry out formal and timely manufacturability (DFM/DFT) review on all new products.
- Develop new processes based on new technology requirements.
- Leads audits for compliance and improvement.
- Makes use of technical specialized knowledge to assist customers in resolving problems.
- Assists and mentor team members.
- Originates and improves technical documents and procedures.
- Makes decisions as necessary to meet team and individual performance objectives with a continual improvement in performance.
- Identifies alternatives to existing job tasks or processes and offers suggestions for improvement.
- Studies best practices that can be applied to improve work tasks and processes.

**Critical Success Factors for a Manufacturing Operations Support Specialist include**:

- Strong aptitude for learning new software.
- Team player: Desire to help others succeed.
- Self-starter: Follows through on commitments on a timely manner.

**Qualifications**
- Bachelor's degree in related technical field.
- Aerospace and Defense industry experience.
- 5+ years of relevant experience with MRP systems.
- Minimum of 5+ year’s relevant manufacturing experience. Knowledge of material and chemical mix manufacturing, including Radio Frequency testing (preferred).
- Working knowledge of ISO 9001, or other change control processes
- Excellent written and oral communication skills. Spanish a plus.
- Advanced Microsoft Excel skills
- Proficiency in word processing, spreadsheet, and presentation creation tools, as well as internet research tools.
- Experience working independently with mínimal guidance.
- Strong problem solving and troubleshooting skills with experience exercising mature judgment.
- Able to provide technical guidance to manufacturing team members.
- Proven experience effectively prioritizing workload to meet deadlines and work objectives.
- Strong stakeholder management skills.

Pay: $53,900.00 - $84,700.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral prog

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