Residential Manager

3 weeks ago


Billerica, United States The Guild for Human Services Full time

The Guild utilizes the collaborative efforts of leading professionals, best-practice approaches, tailored curricula and unmatched care to treat the individuals we serve.

**Mission**: The mission of The Guild for Human Services is to educate, encourage and empower individuals with intellectual disabilities so they may achieve their full potential to lead high-quality lives and participate meaningfully in the community.

At The Guild you can join a workforce of creative, dedicated, and passionate employees working every day to enhance the lives of youth and adults with intellectual disabilities and other challenges.

**Summary**:
Oversee the day-to-day operations of a residential home to ensure a healthy, safe and high quality of life for home’s residents.

**Primary Job Responsibilities**:

- Directly schedule, monitor, supervise, and evaluate all staff within the assigned residence.
- Participate in the hiring, interviewing and disciplinary action processes.
- Provide the individuals who reside in the home an enriched quality of life in their community.
- Ensure that all residential data collection systems, logs and records are up to date.
- Ensure the upkeep of the home by overseeing day to day cleanliness and identifying repairs.
- Oversee the homes food, supply and community activity expenditures, (DCF) clothing and personal needs expenditures and/or individuals’ personal household accounts.
- Oversee usage, ordering and purchasing of individual household and health related supplies.
- Complete all required reports and assessments using HCSIS (DDS) and E-SPED (DEEC.)
- Ensure all incident reports, restraint reports and other documentation is completed related to all residential events and follow up on per Guild policy and the appropriate regulations.
- Administer and record individuals’ medications in compliance with MAP.
- Ensure all staff in the home administer and record individuals’ medications in compliance with MAP.
- Ensure the development of the residential portion of ISP/IEP and subsequent reports designed to best meet the needs of each individual and ensure that they are turned in on schedule.
- Ensure the implementation of all ISP/IEP objectives and related residential services for individuals who reside in the home.
- Monitor individual’s progress to ensure that goals are appropriate on at least a quarterly basis.
- Ensure that data sheets for ISP/IEP objectives are completed according to schedule and are updated as needed.
- Coordinate and take individuals to Doctors’ appointments in collaboration with nursing.
- Monitor all the individuals’ medications and coordinate with the pharmacy (or nursing in school aged programs) if orders are needed.
- Facilitate communication between the home and day program(s) Facilitate communication within the home among staff persons working different shifts.
- Communicate with parents/guardians, family members, stakeholder agency representatives
- (DCF, DDS) on at least a weekly basis regarding individuals, their progress and their needs including sharing staffing information about the home and a schedule of both house and individual activities.
- Be flexible; available to assist other residences.
- Perform other related duties as assigned.

**Essential Job Functions**:

- Regular attendance at work is an essential function of the job including weekends, holidays and inclement weather situations.
- Demonstrated evidence of mature judgment, good interpersonal skills, a desire to enrich individuals' lives and a willingness to learn from skilled professionals.
- Physical and mental capacity to work in stressful situations and de-escalate individuals who have limited cognition and complex needs
- Proficiency in written and spoken English is an essential function of the job.
- Pass Guild Driving test to access Guild vehicles for transportations of individuals
- The ability to implement crisis intervention techniques as necessary, including Nonviolent
- Crisis Intervention (via certification through CPI)
- The ability to assist individuals in evacuation from the residence.

**Qualifications**:

- Bachelor’s degree in special education, psychology, human services or related field required;
- A high degree of effective oral and written communications skills in English
- At least one year of residential management experience and two years direct support experience with developmental disabilities population required.
- Excellent organization and time management skills.
- Proficiency in Microsoft Office Suite
- Ability to demonstrate supervisor and administrative skills
- Must meet Massachusetts Criminal Offender Record Information (CORI) background check requirements.
- MAP certification or ability to pass MAP within first 90 days.
- Physical and mental capacity to work in stressful situations and de-escalate individuals who have limited cognition and complex needs.

**The Guild offers**:

- Excellent health benefits-medical, dental, vision. We believe



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