Site Manager

3 weeks ago


Somerset, United States TForce Logistics Full time

**GENERAL DESCRIPTION**

The Site Manager is responsible for the daily management of delivery operations, ensure that policies and procedures are adhered to and to maintain a good working relation with Pharmacy, Dispatch, Drivers, and the public.

**RESPONSIBILITIES**
- Ensure exceptional customer service is achieved by exceeding "service targets" and objectives, customer relations.
- Ensure the quality and fairness of the Dispatch department, fill in as Dispatch back-up when required, and make sure there is coverage 24 hours, 365 days per year, and oversee route releases for on-time delivery.
- Recommend staffing needs for the Operations department.
- Recruit, hire, and ensure adequate training of dispatching staff.
- Recruit, hire, and ensure adequate training of drivers/independent contractors.
- Monitor revenue and cost levels to ensure efficiency, profitability and institute policies and procedures to correct inadequacies.
- Establish and maintain productive relationship and ensure customer expectations are being met.
- Ensure adherence to procedural and policy requirements of various government bodies.
- Run weekly reports.
- Assist Branch Manager and Regional Manager.
- Perform all other duties as assigned.

**REQUIREMENTS**
- Minimum 1-year experience in a Supervisory capacity in Logistical Operation.
- Minimum 2 years industry experience (logistics).
- Must possess excellent leadership qualities.
- Must possess experience in using Microsoft
- Must possess excellent both oral and written communication skills.
- Must possess a high level of interpersonal and organizational skills and self-discipline.

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off

Schedule:

- 8 hour shift

**Experience**:

- Logistics: 1 year (required)

Ability to Relocate:

- Somerset, NJ: Relocate before starting work (required)

Work Location: In person



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