Lead Bartender

2 weeks ago


New York, United States Sightline Hospitality Full time

Jalao NYC located in Washington Heights is seeking a **Lead** **Bartender **for our restaurant.

As Lead Bartender you will Lead the day-to-day activities of a bar/lounge outlet. Provide beverage service to guests in a prompt and courteous manner while maintaining a high level of quality and consistency to ensure guest satisfaction. Ensure compliance with local liquor laws, standards of service and operating procedures.

**About the Hotel and Restaurant**

The Radio Hotel is a 221room hotel, mixed-use high rise, located at 2420 Amsterdam Avenue in the Washington Heights area in Northern Manhattan. The property features flexible meeting space, and the Jalao Restaurant. Guests can escape from the streets of New York City to the brightly colored paradise of the Dominican Republic while dining at Jalao. The Jalao Restaurant serves Dominican food in vibrant and cultural surroundings right in the heart of NYC’s Washington Heights Neighborhood.

**About Sightline Hospitality**

San Francisco based Sightline Hospitality, LLC is a hotel management company of a portfolio of Full-service, Limited Service and Boutique hotels across the United States, including Hawaii. At Sightline we bring together people, places, and possibilities to redefine hotel management. Whether

big box branded, soft branded, or independent hotels, we believe in soulful stays—the kind that stay with you long after you’re gone.

**About You**

You are passionate and enthusiastic about what you do, and you are a team player.

**Responsibilities**:

- Follow procedures to (1) ensure the security and proper storage of liquor, bar inventory and equipment, (2) ensure the security of monies, credit and financial transactions (obtain, count and secure bartender’s bank; receive cash and credit payments from guests; give accurate change and balance cash drawer at end of shift), (3) order and/or replenish/requisition supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) minimize waste and breakage of glassware and supplies. Inventory unused liquor and beverages.
- Schedule employees to ensure proper coverage. Communicate and enforce policies and procedures. Monitor performance and recommend disciplinary or other staffing/human resources-related actions in accordance with company rules and policies. Alert management of potentially serious issues.
- Ensure all staff are properly trained, ensuring they understand basic bar practices and product knowledge. and certified as required, and have the tools and equipment needed to effectively carry out their job functions.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- Greet guests pleasantly as they approach the bar; promote house drinks and utilize up-selling skills whenever possible to maximize revenues.
- Prepare beverages requested by guests. Adhere to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
- Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.
- Set up bar including all liquor, mixers, ice, garnishes, glassware and supplies. Perform pre
- and post-shift side-work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.).
- Inspect bar daily for cleanliness and attractiveness and inspect all equipment and machinery for proper operation. Sweep and mop bar floor after shift. Wipe down counters, equipment, stools, chairs, tables, and other areas as required.
- Conducting monthly inventory and ensuring beverage costs are in line with allocated costs each month
- Ordering product to maintain par levels for adequate operation.
- Track all spending against product performance on the revenue side.
- Reporting all waste everyday/month and is properly recorded
- Submitting invoices in a timely manner before end of month
- Create and maintain weekly bar activations to draw the public and drive revenue.
- Ensure that the POS is properly accounted each night and that all tickets and spillage are accounted for.
- Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
- Inventory unused liquor and beverages. Ensure that all liquor is properly secured before, during, and at close of shift.
- To maintain the proper care and cleanliness of tableware and serving equipment, handling both to minimize breakage.
- To follow all company policies and procedures.
- To immediately report all suspicious occurrences and hazardous conditions.


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