Automotive Service Advisor

2 weeks ago


Limerick, United States Tri-county Toyota Full time

The Service Advisor helps manage communications for service/repair activities and acts as a liaison between customers and the technicians. Acting as one of the primary points-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He or she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. No one wants to have to bring their car in, but our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible.

RESPONSIBILITIES
- Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems
- Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
- Ensures that required documentation is complete and is in compliance with regulations and standards
- Complies with and enforces all safety policies and procedures
- Attends all staff meetings, trainings, and educational classes as required
- Learns from mentors, supervisors, and all other team members to refine/grow skills
- Performs other duties as assigned

QUALIFICATIONS
- High school diploma or GED preferred
- Unrestricted driver's license and clean driving record
- Neat, clean, and professional appearance
- Pleasant/friendly demeanor and an outgoing personality
- Highly professional and dependable
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
- Excellent interpersonal skills to interact professionally with customers, vendors, and staff
- Basic computer and internet skills

**Company Description**:
**Tri County Chrysler Dodge Jeep Ram and Toyota** serving Limerick, PA, and also serving near Pottstown, PA and near Norristown, PA is proud to be an automotive leader in our community. Since opening our doors, **Tri County Chrysler Dodge Jeep Ram and Toyota** has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase.

**Benefits**:

- Free Health Care
- 401(K) with company match
- Dental
- Vision
- Direct Deposit
- Uniforms
- Sick Time
- Paid Vacation
- Six Paid Holiday's
- Family Medical Leave
- Employee Discount



  • Limerick, United States Acura of Limerick Full time

    Job DescriptionJob DescriptionWe are seeking a Service advisor with or without experience to join our team! We will train the right candidates. You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the...


  • Limerick, United States Piazza Subaru of Limerick Full time

    **Piazza Subaru of Limerick **is looking for an **Express Technician **to lead ourteam of professionals in our high-volume service centers. **Company paid Dental, Vision, Short-term and Life Insurance coverage for our full-time employees!** **Employee Assistance Program (EAP) network available for our full-time employees and their dependents.** A valid...


  • Limerick, United States Piazza Honda of Pottstown Full time

    **Piazza Honda of Pottstown **is looking to hire an experienced **Lot Attendant/Detailer **to join our team of professionals in our high-volume service center. Experience is preferred but we are willing train motivated, dependable, and detail-oriented individuals. A valid State Driver’s License and ability to pass a pre-employment criminal background...

  • Auto Technician

    4 weeks ago


    Limerick, United States Piazza Honda of Pottstown Full time

    Piazza Honda of Pottstown is seeking a Full Time level A, B or C Automotive Technicians to join our team. A valid driver's license as well as a PA State Emissions & Inspection's license and AC certification are required. Honda/Acura experience is a plus. **Responsibilities (include but are not limited to)**: - Perform work as specified on repair orders...

  • Valet Service

    4 weeks ago


    Limerick, United States Tri-county Toyota Full time

    The Valet Driver drives company vehicles to pick up and deliver our customers in the local area. He or she transports people from our facilities and takes them to their homes or place of business and back to our dealership. Most importantly and without exception, the Valet Driver operates within the legal speed limits and in a safe fashion at all...

  • Call Center Bdc Agent

    2 weeks ago


    Limerick, United States Tri-county Toyota Full time

    The Business Development Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming service requests, and internet queries. In addition, he or she performs clerical and administrative duties for the Service department. RESPONSIBILITIES -...


  • Limerick, United States Tri-county Toyota Full time

    The Lube Technician services vehicles as assigned by management following all established standards and procedures, which includes rotating tires, performing multi-point inspections, and changing automotive fluids. He or she checks the oil, tire pressure and condition, filters, windshield wiper fluid, power steering fluid, brake fluid, transmission and...

  • Product specialist

    4 weeks ago


    Limerick, United States Acura of Limerick Full time

    Job DescriptionJob DescriptionStart a exciting career in Automotive industry. We will train you to become an ultimate professional and get you ready for advancements where possible future positions and opportunities can be endless with great income. Come and join our award winning team sales and service.Company DescriptionMultiple award winning...

  • Cashier

    3 weeks ago


    Limerick, United States Tri-county Toyota Full time

    The Cashier courteously and efficiently manages all service and repair transactions for our valued customers. He or she receives and processes payments for services rendered or parts and materials purchased, explains vehicle service recommendations to customers, and completes estimates and invoices. The Cashier uses the appropriate software programs to...

  • Parts Drivers

    3 weeks ago


    Limerick, United States Tri-county Toyota Full time

    The Auto Parts Delivery Driver drives company vehicles to pick up and deliver parts in the local area. He or she transports products from local parts sources and delivers them to our dealership. Most importantly and without exception, the Delivery Driver operates within the legal speed limits and in a safe fashion at all times. RESPONSIBILITIES - Ensures...


  • Limerick, United States Tri-county Toyota Full time

    Exciting opportunity at one of the area's premier Automobile Dealerships! Tri County has an immediate need for a Title Clerk. This role performs a wide range of administrative and office support duties associated with vehicle documentation, such as titles, registrations, license plates, and other vehicle or owner information. He or she also helps with...