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Front Desk Overnight

4 weeks ago

Ocoee, United States Inspired Living Ivy Ridge Full time

Summary/Objective

Responsible for leading the reception area and serving the needs of visitors and Associates by offering information and assistance in a friendly, efficient, and courteous manner.

Essential Functions

1. Greets all visitors entering Community in a courteous, warm, and professional manner 2. Provides drinks and other comfort amenities as deemed appropriate for visitors while waiting 3. Answers all incoming calls; routes them to the appropriate parties or provides assistance in directing the callers to the appropriate person/location 4. Provides administrative support to the Community leadership 5. Answers general questions regarding the Community to potential residents or inquiring parties 6. Provides informational brochures and packets as requested and ensures proper referrals are made to the sales team 7. Tours the Community to prospective residents and/or their families if the sales team or another Director is unavailable 8. Maintains and updates basic contact information and emergency contact information for residents 9. Receives, sorts, and delivers, all mail, packages, and newspapers for residents and the Community 10. Checks in visitors, vendors and 3rd party providers 11. Assists with transportation requests from residents 12. Maintains resident check in logs 13. Maintains Community resident rosters and other Community information as requested. May also assist in updating birthday lists and complete card mailing 14. Monitors resident tracking systems, camera systems and call alerts; promptly notifies appropriate personnel of matters requiring attention 15. Participates in resident events and other functions hosted by the Community 16. Other duties assigned by management

Supervisory Skills None. Travel Requirements None. Work Environment Works in a well-lighted area that is ventilated and as physically, physiologically and psychologically innocuous as possible under the conditions which exist at any particular time. On occasion, there may be exposure to outdoor spaces, which will, by their nature, have variances in air quality, temperature, walking surfaces, lighting, and other physical aspects. Because the essential functions may require exposure to bodily functions and infectious waste, diseases, odors and other situations associated with health care, including but not limited to exposure to AIDS, HIV and Hepatitis B viruses involving Risk Classification Categories 2 and 3**, environmental and safety conditions will fluctuate. To be qualified for the position of Job Description: Concierge/Receptionist Modified: August 2, 2016 Concierge, an applicant/employee will need to possess the ability to work in an environment conducive to caring for residents without posing a substantial safety or health threat to one’s self or others. Physical Demands The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent body movements include, lifting, moving, transferring, bending, stooping, squatting and reaching. Able to lift, push, pull and/or carry objects weighing up to 40 pounds, unassisted, with twisting and turning of the torso. Ability to sit, stand and walk for prolonged periods of time.

Pay: From $15.00 per hour

Expected hours: No more than 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance

Schedule:

- 12 hour shift
- Monday to Friday
- Rotating weekends

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Ocoee, FL 34761 (required)

Ability to Relocate:

- Ocoee, FL 34761: Relocate before starting work (required)

Work Location: In person

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