Principal Business Risk Control Specialist

3 weeks ago


Riverwoods, United States Discover Financial Services Full time

Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Summary

This individual will have a wide range of responsibilities as part of a team responsible for identifying risk in the Marketing universe and driving strategies to manage it. This person will also liaison to the enterprise-wide Legal, Compliance and Corporate Risk functions. This person will develop business-unit specific approaches and ensure accurate and timely implementation across all risk management disciplines and all areas in the Marketing organization. This individual will direct the business compliance and operational risk/control activities within marketing which may include risk assessment, controls, procedure documentation, process design, control workflow/systems, reporting, testing, remediation, and third-party management. This includes education and training for business partners to ensure compliance with and implementation of all U.S. federal and state rules, regulations, and regulatory trends. This individual will evaluate current operations across all Marketing business units to identify areas for enhancements and work with business partners to implement these processes. It will be this person's directive to understand how legal, technology and business process changes are implemented within each business unit and evaluate potential impacts. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

**Responsibilities**:
Risk and Control Management
Provide education and monitor Marketing employees on requirements of company policies and standards related to risk and control ownership, the development and execution of new products and services and control testing.
Development and implementation of job aids and tools to facilitate efficient completion of policy and standard requirements.
Ensure effective identification and implementation of controls to manage operational, financial and compliance risks.
Manage independent post-launch oversight of initiatives and report results to Marketing executive management.
Oversee timely completion of control design reviews and compliance risk assessments o Monitor the risk and control environment for weaknesses and identify solutions to improve the effectiveness and efficiency of controls.
Oversee timely completion of annual control testing (BUTM) plan.
Risk Analysis and Reporting
Provides education and monitor Marketing employees on the requirements of company policies and standards related to Risk Reporting, Operational Risk Events, Root Cause Analysis, Consumer Complaints, and Issues Management
Oversee development and implementation of job aids and tools to facilitate efficient completion of policy and standard requirements.
Manage timely, accurate creation and distribution of OREs, complaints data and monthly risk reports; discuss results with DFS Sr. Leadership
Oversee timely completion of consumer remediation projects.
Ensure a detailed escalation plan is in place for risk issues and leveraged when necessary.
Oversight
Assist Sr. Manager or Director with oversight of larger team via periodic coaching and review of work for employees.
Project Management
Complete complex projects in the areas of Exam Management, Control Workflow and Standardization Solutions, Business Continuity Planning, Corporate and
Departmental Continuous Improvement
Develop, implement, and administer control standardization and workflow solutions.
Develop continuous monitoring exception reports for critical business processes.

Minimum Qualifications

**At a minimum, here’s what we need from you**:
Bachelor's Degree in Business Administration and Management, or Marketing
6+ years of experience in Financial services, Marketing, Compliance, Internal Audit Operations or Vendor Management areas or related
10+ years of experience in lieu of education in Financial services, Marketing, Compliance, Internal Audit Operations or Vendor Management areas or related

Preferred Qualifications

**If we had our say, we’d also look for**:
8+ years of experience in Financial services, Marketing, Compliance, Internal Audit Operations or Vendor Management areas or related
2+ years of experience in People Management
Certifications and Licenses
Certification in Control Self-Assessment
Certified Internal Auditor
Certified Public Accountant (CPA)
Certified Regulatory Compliance Manager

**Compensation**: The base pay for this position generally ranges between $88,500.00 to $149,300.00. Additional incentives may be provided as par



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