Patient Financial Counselor

4 weeks ago


Pacoima, United States Hillview Mental Health Center, Inc. Full time

**Job description**

**Duties**:

- Collect and record payments from patients
- Verify patient income and third party insurance eligibility
- Maintain patient financial files
- Prepare invoices for patients with full cost of care
- Assist with other front office duties as needed

**Hours**:

- Monday through Friday (40 hours)
- Hours: 9:00 a.m. - 5:30 p.m.
- Meal Period: 30 minutes

**Qualifications**:

- Minimum of two (2) years front office/customer service experience
- Must show valid California driver's license and current automobile insurance prior to start date.
- Must maintain a good driving record and provide verification of current automobile insurance on an annual basis.
- Ability to pass thorough background check, Hillview will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

**Required Education**:

- High school diploma

**Required Skills**:

- Comfortable working with a diverse clinical population, including clients with severe and persistent mental disabilities.
- Compassion for clients, ability to manage time efficiently, prioritize tasks, demonstrate sound judgement, give attention to detail, be flexible, self-driven and motivated.
- Must have basic computer data entry skills with knowledge of Microsoft Office including Word and Excel.

**Preferred Skills**:

- Bilingual in Spanish-English
- Prior front office and customer service experience in a medical setting

Pay: $23.82 - $26.82 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off

Schedule:

- 8 hour shift

Work setting:

- In-person
- Office

**Experience**:

- Customer service: 1 year (preferred)
- Microsoft Word: 1 year (preferred)

Ability to Commute:

- Pacoima, CA 91331 (required)

Ability to Relocate:

- Pacoima, CA 91331: Relocate before starting work (required)

Work Location: In person



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