Front Desk Associate

**NEW OWNERSHIP EFFECTIVE APRIL 2024**

Job Summary:
We are seeking a friendly and customer-oriented Front Desk Associate to join our team As a Front Desk Associate, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive experience. Your role will involve handling customer inquiries and assisting with various administrative tasks. If you have excellent communication skills, a passion for customer service, and enjoy working in a fast-paced environment, we would love to hear from you.

**Responsibilities**:

- Greet customers with a warm and welcoming demeanor
- Answer phone calls and respond to customer inquiries promptly
- Provide information about our services
- Assist customer with special requests or accommodations
- Resolve customer issues in a professional manner
- Maintain a neat and organized front desk area

**Skills**:

- Excellent communication skills
- Strong attention to detail and organizational skills
- Proficient in using phone systems, PoS system, and other office equipment
- Bilingual proficiency is a plus (Spanish and English)
- Familiarity with Dry Cleaning operations/services is an asset

At our Dry Cleaner, we value our employees' contributions and offer a supportive work environment. As a Front Desk Associate, you will have the opportunity to enhance your hospitality skills while providing exceptional service to our customers.

**Job Types**: Full-time, Part-time, Contract, Seasonal

Pay: $21.00 - $25.00 per hour

Work setting:

- In-person

**Experience**:

- Customer Service: 1 year (preferred)

Ability to Commute:

- Wainscott, NY 11975 (required)

Ability to Relocate:

- Wainscott, NY 11975: Relocate before starting work (required)

Work Location: In person