Retail/resale Sales/customer Service

1 week ago

Bryan, United States Kid-to-Kid Bryan Full time

***IMPORTANT** **We will contact you VIA E-MAIL if we wish to schedule an interview**. Please check your SPAM folder for a response. If you have not heard back from us in a week, please feel free to follow up. You will not be contacted by phone or by text except under special circumstances.

Kid-to-Kid Bryan/College Station is a locally-owned upscale fashion exchange specializing in resale of apparel, toys, books and other children's items.

We offer:

- Competitive wages
- Health insurance
- Paid time Off
- 401k
- Employee discount
- Flexible scheduling
- Comprehensive training on both fashion and business

**FASHION CONSULTANT: SALES / CUSTOMER SERVICE**

**Responsibilities include**:

- Assisting customers on the sales floor, in the dressing room and at the register.
- Providing excellent customer service at all times.
- Demonstrate high values and service by leading by example on and off the sales floor.
- Helping maintain a fresh and visually enticing store that is clean and well organized at a level exceeding the competition and above customer expectations.
- Processing incoming product to include tagging, sensoring and moving to and from back stock as needed.
- Assisting with displays and housekeeping

**Requirements**:

- Team player with good people skills.
- Personable and pleasant.
- Ability to display a high level of energy without the need for motivation. Reliable and dependable with excellent work ethic

**ADDITIONAL OPPORTUNITIES FOR ADVANCEMENT**:
**SHIFT LEADER / KEYHOLDER**

Shift leaders/keyholders serve as "manager on duty" for short periods during hours the store is open as well as being trained to open and close the store.

**Shift Leader** **responsibilities include**:

- Opening and closing the store by following a list of tasks assigned for each day.
- Supervising staff
- Coaching, training and motivating team members to achieve higher performance and interaction with all customers.
- Demonstrate high values and service by leading by example on and off the sales floor.
- Helping maintain a fresh and visually enticing store that is clean and well organized at a level exceeding the competition and above customer expectations.
- Assisting management and ownership with running the store.
- Excellence at sales, customer service, inventory management, housekeeping and all other in-store tasks.

**Qualifications**
- Team player with good leadership and people skills
- Strong coaching, customer service and selling skills with a take-charge mentality.
- Strong verbal and written skills.
- Outwardly display a high level of energy without the need for motivation

**PART-TIME AND FULL TIME AVAILABLE**

**ADDITIONAL OPPORTUNITIES**:
We are looking for seasoned resale professionals & buyers who have worked specifically in the secondhand resale clothing industry. By that, we do not mean just regular retail. Previous experience with another secondhand resale store for management is strongly preferred. We seek motivated individuals with a long-term interest in sustainable fashion. For assistant managers, experience and an interest in future opportunities in management, district-management and corporate-level positions down the road is a plus.

Examples of resale stores that would provide appropriate past work history:
Once Upon a Child

Uptown Cheapskate

Buffalo Exchange

Pavement Clothing

Plato's Closet

Style Encore

Clothes Mentor

Hut 8

Local stores with similar business models.

**BUYER**:
Buyers work directly with our vendors (the public) to determine what product we take in. if you are upbeat, positive, love fashion, people, and learning and are looking for a career or something full time, we want to meet you Join a company that offers the community a clothing recycling option and a way to score on current fashion at a great price.

**BUYER responsibilities include**:

- Participate in sorting, evaluating and buying gently used brand name clothing, accessories and shoes from customers
- Providing excellent customer service through brand and style knowledge
- Participate in visual merchandising of store and overall appearance
- Sales and customer service to shoppers

**Required Attributes are**:

- Must live, eat and breathe fashion
- Stellar knowledge of young adult fashion and brands plus designer. Vintage a plus
- Amazing organizational and multitasking abilities
- Exceptional customer service skills
- Strong communication skills
- Energetic upbeat outlook
- Desire to have a career and grow with the company

**PART-TIME AND FULL TIME AVAILABLE**

**ASSISTANT STORE MANAGER**:
The assistant store manager will assist the general manager and ownership with the operation of a profitable store that is focused on exceptional customer service that exceeds expectations. Responsible for all aspects of assisting with managing the store may include opening and closing the store, buying product from the public, hiring/scheduling, helping to develop and manage a team focused on the customer, assi

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