Branch Member Service Representative

4 weeks ago


Middleburg, United States Northwest Federal Credit Union Full time

Overview:
The primary role of this position is to assist Northwest Federal Credit Union to live out our vision to be the lifetime financial partner for our member-owners. One of the primary means to achieve this end is to develop a highly effective team of employees and develop each employee to their highest potential through coaching and leadership. This position is responsible for ensuring that outstanding service is delivered to both internal and external members. A key component of this service to external members is to ensure each employee identifies members’ financial needs and suggests appropriate Credit Union solutions.

**Responsibilities**:

- Working knowledge of the Credit Union’s products and services
- Maintain department policy and procedure documentation accordingly
- Achieve assigned sales goals by proactively identifying opportunities
- Adhere to all procedures stated in the Credit Union’s Member Service Representative policy and procedures
- Ensure compliance with operational, security and control policies/procedures, preventing fraud and protecting member assets
- Proactively identify opportunities to provide product/service solutions to members
- Accurately and efficiently process member financial transactions,, including deposits, withdrawals, loan payments and check cashing
- Provide exceptional member experiences
- Remain cognizant of and adheres to NWFCU policies and procedures as well as
regulations pertaining to the Bank Secrecy Act (BSA)
- Other duties as assigned

Qualifications:

- High school diploma or equivalent
- Minimum 1 year in retail sales or customer service with cash handling experience
- Previous experience at a financial institution is preferred
- Accuracy and detail orientation
- Effective oral and written communication skills
- Working knowledge of NWFCU, Federal and state regulations required by the National Credit Union Association
- Ability to interact effectively with all levels of the organization and/or with members
- Ability to communicate with tact and diplomacy and to exercise sound judgment, logic and initiative while maintaining member confidentiality
- Effective problem-solving skills
- Effective sales techniques
- Ability to use standard banking and office equipment and systems; working knowledge of Microsoft Office products
- Ability to work Monday-Thursday 9AM-5PM, Friday 9AM-6PM, and Saturday 9AM-1PM

EEO Notice:
Northwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.


  • Branch Manager

    4 days ago


    Middleburg, United States First National Bank of Pennsylvania Full time

    Primary Office Location: 9001 Route 522. Middleburg, Pennsylvania. 17842. Join our team. Make a difference - for us and for your future. Position Title: Branch Manager Business Unit: Retail Reports to: Varies Based on Assignment Position Overview: This position is primarily responsible for the overall sales and operations management of the branch. The...

  • Branch Manager I

    3 weeks ago


    Middleburg, Florida, United States Primis Financial Full time

    Position Summary: This position is responsible for the overall performance and management for a branch team to ensure profitability, growth, and sound operation.Primary Duties Responsible for leading/managing the branch team, ensuring branch goals are achieved, ensuring excellent customer service, acting as an escalation point for customer issues, and...

  • Branch Manager I

    1 month ago


    Middleburg, United States Sonabank Full time

    Position Summary: This position is responsible for the overall performance and management for a branch team to ensure profitability, growth, and sound operation. Primary DutiesResponsible for leading/managing the branch team, ensuring branch goals are achieved, ensuring excellent customer service, acting as an escalation point for customer issues, and...


  • Middleburg, United States Domino's Pizza LLC Full time

    Description Now looking for Customer Service Reps! Could our next All-Star be you? Experience a plus, but not required - skills can be taughtbut must bring a positive attitude!! We pride ourselves on making hot & fresh food, delivered to in a timely manner, and taking great care of our customers. We are looking for great attitudes, energy, friendly smiles,...


  • Middleburg Heights, United States DialAmerica Full time

    Job Description Are you looking for something more than a job? At Aucera, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy in a supportive environment focused on your success. At Aucera we look for individuals with maturity, diversity and experience. Our Agents come to us with a...


  • Middleburg Heights, United States Aucera Full time

    Job Description Customer Service professionals, if you're passionate about providing world-class customer service and would like to grow your career with an industry-leading company, we may have just the perfect fit for you! Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center...


  • Middleburg, Florida, United States Fulton Bank Full time

    Value PropositionOur values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and...


  • Middleburg Heights, United States OneMain Financial Full time

    At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses.ConsumerLoan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.    In the Role Deliver results related to individual...


  • Middleburg Heights, United States OneMain Financial Full time

    At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses.ConsumerLoan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.   In the RoleDeliver results related to individual and...


  • Middleburg Heights, United States OneMain Financial Full time

    At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses.ConsumerLoan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.   In the RoleDeliver results related to individual and...


  • Middleburg, United States Loudoun Construction Full time

    Loudoun Construction is a restoration company in Northern Virginia looking for a Emergency Service Coordinator / Outside Sales Representative. We are looking for an outgoing, go-getter with a compassionate attitude to cultivate sales in the restoration field. In this role, you will be responsible for identifying and securing restoration projects resulting...


  • Middleburg, United States Simon Roofing Full time

    Job DescriptionJob DescriptionSimon Roofing, a leading commercial roofing solutions organization, is currently seeking driven individuals to join our team as Regional Sales Representative/Accounts Manager. Candidates should possess 2-3 years of experience in outside sales and demonstrate a strong desire for professional development. As part of our...


  • Middleburg, United States Whataburger Full time

    Whataburger - 1778 Blanding Blvd [Restaurant Associate / Team Member] As a Restaurant Team Member at Whataburger, you'll: Be responsible for fulfilling Whataburger's customer service commitment to excellence; Ensure each customer enjoys a hot, freshly prepared product using the highest quality ingredients; Ensure restaurants are always clean...Hiring...


  • Middleburg, United States Chick-fil-A Full time

    At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each...

  • Flex Merchandiser

    4 weeks ago


    Middleburg, United States Drive Line Service Full time

    Flex Merchandiser Date Posted: 06/01/2024 Apply Employee Type: Part Time Location: MIDDLEBURG, FL Pay Rate: $13.00 Date Posted: 06/01/2024 Job ID: 150938 Job Description Retail Merchandisers Needed! Earn $XX / hour - Flexible Hours and Workdays – Make Your Own Schedule! This is a flexible, variable hour position with hours that depend on...

  • Flex Merchandiser

    4 weeks ago


    Middleburg, United States Drive Line Service Full time

    Flex Merchandiser Date Posted: 06/01/2024 Apply Employee Type: Part Time Location: MIDDLEBURG, PA Pay Rate: $11.00 Date Posted: 06/01/2024 Job ID: 153790 Job Description Retail Merchandisers Needed! Earn $11 / hour - Flexible Hours and Workdays – Make Your Own Schedule! This is a flexible, variable hour position with hours that depend on...


  • Middleburg, United States Maxim Healthcare Service Full time

    Maxim Healthcare in Jacksonville is hiring for a Licensed Practical Nurse (LPN) to work with Pediatric and/or Adult patients in their own homes. Ventilator Management is a plus! Skills advancement is offered. Why Join Maxim: Competitive Pay & Weekly Paychecks Health, Dental, Vision, HSA and Life Insurance Paid Time Off 401(k) Savings Plan Maxcares...


  • Middleburg, United States Richard Morris - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Receptionist - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a...


  • Middleburg, United States Maxim Healthcare Service Full time

    Maxim Healthcare Services is seeking RNs and LPNs for private duty homecare positions. The Nurse must demonstrate the ability to make clinical judgments in an effective and efficient manner under the direction of the Director of Clinical Services. Responsibilities Utilizes the nursing process to assess, plan, implement and evaluate patient care. Assess...


  • Middleburg, United States Maxim Healthcare Service Full time

    Maxim Healthcare Services is seeking Registered Nurses (RNs) to join us in caring, serving, and enriching the lives of our adult and pediatric patients and their families. Becoming a Maxim nurse provides access to rewarding opportunities in home healthcare. Typical Shifts are 8, 12, or 16 hours, primarily on 1st and 3rd shifts (mornings and overnights) but...