Specialist, Virtual Fulfillment
2 weeks ago
The Virtual Fulfillment Specialist is responsible for overseeing the daily operations and system support of Newegg’s Dropship program. This role serves as the primary contact for resolving system and order-related issues and supports cross-functional teams including Customer Service, Accounting, Transportation, Product Management, and B2B.
- Monitor sales performance and manage order processing.
- Provide support to B2B, Customer Service, Accounting, and Product Management teams.
- Analyze daily shipping data to optimize operations.
- Maintain and enhance vendor relations.
- Ensure compliance with service level agreements with partners.
- Perform other related duties as assigned.
- Bachelor’s Degree Business Administration or Engineering Sciences preferred.
- Minimum of two years of management experience.
- Intermediate proficiency in Microsoft Excel.
- Exceptional attention to detail.
supervisorrole : no
- Decision-making authority impacts both unit and department-level operations and may influence the department’s financial margins and sales.
- Develops procedures for a variety of duties within established policy guidelines.
- Predominantly sedentary role with approximately 90% of time spent sitting; occasional walking and standing required.
- Routine use of standard office and computer equipment.
Work Environment : Office cubicle environment with mínimal exposure to the environment or health hazards.
Equipment Used : Standard office and computer equipment including MS Word, Excel, Access, and SQL
Language Skills : Must be able to speak, read, write and comprehend English.
Travel Requirements : No travel
LI-MV2
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