Club Floor Attendant

3 weeks ago

San Jose, United States Residence Inn San Jose Full time

Compensation Type: Hourly Highgate Hotels:
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

**Location**:
Residence Inn San Jose

2761 South Bascom

San Jose, CA 95008

Overview:

The Club Floor Attendant is responsible for providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. The club floor attendant is responsible for the set up and maintaining of the breakfast buffet while insuring that all breakfast tables are kept clean and presentable at all times.
- Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees.
- Keep all work areas clean and properly stocked according to the current meal period.
- Keep all tables cleaned and properly set according to property specific standards.
- Set up and Break down of the breakfast buffet area according to established standards.
- Pro actively pre-bussing tables, and promptly resolving any guest requests.
- Complete daily opening and closing duties and cleaning according to established side-work checklist.
- Assist fellow employees as needed throughout the shift.
- Ensure overall guest satisfaction.-
- Pay: $18.50 - $19.50 per hour- Benefits:
- Flexible schedule

Shift:
- Day shift
- Morning shift

Ability to commute/relocate:
- Campbell, CA 95008: Reliably commute or planning to relocate before starting work (required)

**Experience**:
- Hotel experience: 1 year (preferred)

Work Location: In person**Responsibilities**:
The Club Flloor attendant is responsible for food preparation, food safety, and the service of breakfast daily for all property guests. The associate is to maintain a professional appearance, interact with guests, and is responsible for the set up, service and storage of all food items used in preparation for breakfast. The club floor attendant will be responsible for successfully completing a legally required food safety exam and a number of Marriott related service standard training along with Highgate mandated training.

Qualifications:

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