Smart Phone

i-Rite in Chesterfield and Short Pump is in search of a new repair technician to join our team. We are the most reputable smartphone and tablet repair specialists in the Richmond area. We specialize in a wide range of smartphone and tablet repairs, from replacing broken screens, charger ports, or batteries to reviving a water damaged phone. i-Rite can handle most any problem or repair on almost any iPhone, iPad, Samsung and many other smart devices.

Basic Qualifications:

- Ability to work flexible hours
- Excellent customer service skills for communication with customers in person and on the phone
- Experience is required repairing Smartphones, electronics, or PC/MACs in a retail environment
- Technical, problem solving, and diagnostic skills with fine detail
- High school diploma or GED
- Well Organized
- Work well in team environment
- Must be 18 years or older and be able to pass background check

Tasks and Responsibilities:

- Diagnose problems with devices, troubleshoot for best solution, and conduct repairs
- Greet customers and answer phones with a professional attitude
- Work directly with customers and explain issues with devices in a simple non-technical manner
- Provide customers with estimates on repairs
- Strive to ensure that all repairs are done properly and in a reasonable time frame
- Maintain the professional appearance of the store

**Job Types**: Full-time, Part-time

Pay: $13.00 - $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Flexible schedule
- Paid time off

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay

**Experience**:

- Microsoft Office: 1 year (required)
- Cell Phone Repair In A Retail Store: 1 year (required)

License/Certification:

- Driver's License (required)

Work Location: In person