Weekend Concierge

4 weeks ago

Philadelphia, United States Center City Condo Full time

Job Overview: - **WEEKEND POSITION - 3 PM to 11 -PM**
- We are looking for a well-presented, friendly, organized, and service-oriented front desk individual to join our company. You'll be responsible for performing various administrative tasks, such as answering telephones and answering all resident questions and concerns, Front desk employees are often the first employee that the customer or the public comes into contact with, so you must be personable and have outstanding interpersonal communication skills. You'll also be responsible for leaving a good first impression for the organization.

**Duties and Responsibilities**:

- Greet residents and guests with a welcoming smile and professional yet friendly demeanor
- Help maintain a clean and organized facility
- Schedule move-ins/outs
- Answer phones and direct calls to appropriate personnel
- Maintain a clean and tidy workspace at all times
- Resolve customer complaints and problems calmly and effectively
- Notify management of any serious issues that you cannot resolve
- Maintain a friendly, personable disposition
- Perform various clerical tasks as needed (sorting mail, paper filing, etc.)
- Schedule move ins/outs

**Requirements and Qualifications**:

- Previous experience in customer service, front desk, and/or the hospitality industry preferred
- High school diploma or GED equivalent preferred
- Must display strong verbal and written communication and phone skills, including a professional phone demeanor
- Computer literate and proficient in using Microsoft Suite
- Excellent interpersonal skills, diplomacy, and the ability to interact effectively with individuals and groups at all levels
- The ability to retain a calm and personable demeanor
- Excellent customer service skills
- Ability to maintain calm, politeness, and patient in stressful situations
- Organized and detail-oriented
- Familiar with BuildingLink
- Accept packages for residents

Join our team as a Concierge and enjoy the opportunity to work in a dynamic environment where your dedication to exceptional service will be valued.

**Job Types**: Full-time, Part-time

Pay: $18.00 - $21.00 per hour

Expected hours: No less than 14 per week

Schedule:

- Evenings as needed
- Evening shift
- Holidays
- Weekends only

**Experience**:

- Customer service: 1 year (preferred)

Shift availability:

- Night Shift (required)

Ability to Commute:

- Philadelphia, PA 19106 (required)

Ability to Relocate:

- Philadelphia, PA 19106: Relocate before starting work (preferred)

Work Location: In person

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