Patient Access Specialist- Admission Services
3 weeks ago
Overview:
Our team members are the heart of what makes us better.
At **Hackensack Meridian **_Health_** we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Patient Access Specialist is responsible for all Inpatient and Outpatient Patient Access functions within the Patient Access Services Department in their assigned area/hospital(s) at Hackensack Meridian Health (HMH). Conducts quality interviews with every patient to ensure compliance with patient safety rules and state and federal regulations. Gathers appropriate identification for patients and confirms all patient demographics to validate patient identity. Conducts intensive screening of all Medicare, Medicaid and managed care patients to identify network status and coordination of benefits. Obtains all applicable patient consents/attestations. Performs job related functions including, but not limited to, facility based scheduling, bed planning, pre-registration, registration, insurance verification, pre-certification, point of service cash collection and financial clearance under the direction of the Supervisor/Manager/Director for these designated areas. Must adhere to the Medical Center's Quality Standards and maintain a positive patient experience at all times.
**Responsibilities**:
A day in the life of a **_Patient Access Specialist_** at Hackensack Meridian Health includes:
- Greets patients and visitors in person/phone in a prompt, courteous, respectful and helpful manner.
- Implements the Medical Center's scheduling, pre-registration, pre-certification, referral procurement and insurance verification policies and procedures for the assigned outpatient point of service.
- Adheres to patient identification policy and ensures an accurate patient search is performed in order to maintain patient safety and prevent duplicate medical record numbers.
- Check-in and account for the location and arrival/processing time of patients to ensure prompt service with the established departmental time frames and guidelines.
- Ensures Regulatory Forms are filled out and signed by the patient.
- Performs all functions of bed planning; reservations/pre-registration/bed assignment.
- Prioritizes bed assignment in accordance with policy.
- Ensures patients are assigned to the proper unit according to admit order.
- Reviews orders to ensure patient is in appropriate status and level of care.
- Initiate real time eligibility query (RTE) on all eligible insurances. Must review RTE response to ensure correct plan code assignment and correct coordination of benefits to facilitate timely reimbursement.
- Ensure accurate completion of Medicare Secondary Payer Questionnaire.
- Performs insurance verification on all Inpatient and Outpatient services, and determines the patient's out of pocket responsibility via the EPIC Financial Estimator tool using the applicable data.
- Where appropriate, pursues upfront cash collections to assist patients in understanding their financial responsibilities and minimize overall bad debt.
- Informs patients of their out of pocket responsibility taking payment via credit card or in person and explaining financial resources including financial assistance, payment plans or payment on date of service.
- Verifies benefits to ensure the procedure is a covered service under the patients plan prior to receiving services.
- Verifies pre-authorization requirements and follows up with both the referring physician and payer to ensure authorizations are on file for the scheduled procedure prior to date of service.
- Submits all data timely, effectively and expeditiously for all treatments and procedures to ensure authorizations have been obtained and determine that the procedure or treatment is authorized prior to date of service.
- Ensures diagnosis data that is entered on registration is accurate and meets medical necessity criteria.
- Complies with HMH's patient financial responsibility and collection policies.
- Provides patients with appropriate administrative information, as directed.
- Maintains compliance with federal/state requirements and ensures signatures are obtained on all required regulatory/consent forms.
- Manually registers patients accurately when in 'downtime' mode and properly follows registration input procedures when the system becomes available.
- Attempts to mediate daily scheduling, pre-registration, pre-certification or registration issues and elevates any issues that cannot be resolved independently.
- Completes assigned work queue (WQ) accounts in a timely and efficient manner.
- Assumes other responsibilities as directed by either the Supervis
-
Hackensack, United States Hackensack Meridian Health Full timeOverview: Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. Its also about how we support one...
-
Patient Access Specialist- Admission Services
2 weeks ago
Hackensack, United States Hackensack Meridian Health Full timeOverview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one...
-
Patient Access Specialist
3 weeks ago
Hackensack, United States Hackensack Meridian Health Full timeOverview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we...
-
Patient Care Technician
2 weeks ago
Hackensack, United States Vish Consulting Services Inc Full timeJob DescriptionJob DescriptionJob Summary: The Patient Care Technician is responsible for assisting registered professional nurses, in the care of the patient. He/she performs all of the essential generic job functions as listed below. Essential Generic Job Functions (List in order of importance): -Welcomes patients and checks for proper identification...
-
Clinical Documentation Specialist
4 weeks ago
Hackensack, United States Hackensack Meridian Health Full timeOur team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another...
-
Patient Care Technician
7 days ago
Hackensack, New Jersey, United States Hackensack Meridian Health Full timeOverview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one...
-
Patient Care Technician
6 days ago
Hackensack, United States Hackensack Meridian Health Full timeOverview: Our team members are the heart of what makes us better. At Hackensack Meridian _Health_ we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support...
-
Patient Care Technician
3 days ago
Hackensack, United States Hackensack Meridian Health Full timeOverview: Our team members are the heart of what makes us better. At Hackensack Meridian _Health_ we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support...
-
Patient Care Technician
3 days ago
Hackensack, United States Hackensack Meridian Health Full timeOverview: Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one...
-
Patient Services Coordinator
2 weeks ago
Hackensack, United States Regional Cancer Care Associates Full timeOverview: Regional Cancer Care Associates (RCCA) is looking for an exceptional Patient Services Coordinator to join the team. This position Professionally greets and welcomes patients and their friends/family. Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff. This individual must...
-
Patient Services Coordinator
2 weeks ago
Hackensack, United States Regional Cancer Care Associates Full timeOverview: Regional Cancer Care Associates (RCCA) is looking for an exceptional Patient Services Coordinator to join the team. This position Professionally greets and welcomes patients and their friends/family. Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff. This individual must...
-
Patient Services Coordinator
4 days ago
Hackensack, United States McKesson Full timeOverview Regional Cancer Care Associates (RCCA) is looking for an exceptional Patient Services Coordinator to join the team. This position Professionally greets and welcomes patients and their friends/family. Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff. This individual must...
-
Patient Care Technician
1 week ago
Hackensack, United States Hackensack Meridian Health Full timeOverview: Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one...
-
Appeal Nurse Specialist
3 weeks ago
Hackensack, New Jersey, United States Hackensack Meridian Health Full timeOverview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one...
-
Health Care Specialist Combat Medic
1 month ago
Hackensack, United States U.S. Army Full time $24,396 - $30,036Health Care Specialist Combat Medic United States ArmyThe Health Care Specialist /Combat Medic (MOS 68W) is the primary Health Care representative for the United States Army both in a clinical and a tactical environment. The Healthcare Specialist in a clinic typically plays a vital role in patient care. They assess patients' medical histories, symptoms,...
-
Travel Nurse RN
15 hours ago
Hackensack, United States Access Healthcare Full timeJob DescriptionAccess Healthcare is seeking a travel nurse RN PICU - Pediatric Intensive Care for a travel nursing job in Hackensack, New Jersey.Job Description & RequirementsSpecialty: PICU - Pediatric Intensive CareDiscipline: RNStart Date: ASAPDuration: 13 weeks36 hours per weekShift: 12 hours, flexibleEmployment Type: TravelAccess Healthcare Job ID...
-
Travel Ultrasound Technologist
2 weeks ago
Hackensack, United States Access Healthcare Full timeJob DescriptionAccess Healthcare is seeking a travel Ultrasound Technologist for a travel job in Hackensack, New Jersey.Job Description & RequirementsSpecialty: Ultrasound TechnologistDiscipline: Allied Health ProfessionalStart Date: 06/03/2024Duration: 30 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelAccess Healthcare Job ID #59964244....
-
Travel Nurse RN
14 hours ago
Hackensack, United States Access Healthcare Full timeJob DescriptionAccess Healthcare is seeking a travel nurse RN Pediatrics for a travel nursing job in Hackensack, New Jersey.Job Description & RequirementsSpecialty: PediatricsDiscipline: RNStart Date: 06/17/2024Duration: 13 weeks36 hours per weekShift: 12 hoursEmployment Type: TravelAccess Healthcare Job ID #60259028. Pay package is based on 12 hour shifts...
-
Travel Radiology Technologist
14 hours ago
Hackensack, United States Access Healthcare Full timeJob DescriptionAccess Healthcare is seeking a travel Radiology Technologist for a travel job in Hackensack, New Jersey.Job Description & RequirementsSpecialty: Radiology TechnologistDiscipline: Allied Health ProfessionalStart Date: 06/03/2024Duration: 16 weeks40 hours per weekShift: 8 hours, nightsEmployment Type: TravelAccess Healthcare Job ID #59944854....
-
Travel Nurse RN
15 hours ago
Hackensack, United States Access Healthcare Full timeJob DescriptionAccess Healthcare is seeking a travel nurse RN Oncology for a travel nursing job in Hackensack, New Jersey.Job Description & RequirementsSpecialty: OncologyDiscipline: RNStart Date: 06/10/2024Duration: 26 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelAccess Healthcare Job ID #60021794. Pay package is based on 12 hour...
