Vp, Tpa Moderate Claim Leader
1 month ago
**This is a hybrid opportunity, 3 days in the office and 2 days remotely.**
**Responsibilities**
- Will oversee 6 Direct reports who are responsible for their respective teams of TPA Oversight handlers
- Ensure high level of technical claim handling from professional claims staff.
- Interact with business management and direct leadership responsible for Major Accounts underwriting to communicate claim trends which impact the business.
- Ensure the TPA Oversight claims team operational activities meet with and integrate with organizational requirements for quality management, internal and external audits, compliance and privacy policies and procedures.
- Guide staff with the handling of TPA Oversight primary claims, ensuring appropriate internal stakeholder coordination and execution.
- Analyze and provide appropriate direction on coverage and communicate coverage positions to appropriate parties.
- Provide outstanding customer service and works well with the insured, broker and TPA (when applicable) in the adjustment of claims.
- Set reserves within authority and make claim recommendations to senior management.
- Establish and maintains strong customer relations.
- Participate in regular and meaningful discussions with internal and external business partners.
**Who are we looking for?**
Successful professionals at Chubb come from many backgrounds and experiences and bring that rich diversity with them to our company along with:
- an inclusive mindset which allows differences to be leveraged for better business results;
- open, transparent communication;
- teamwork and inclusion which draws on diverse ideas and perspectives; and new ideas, innovation, and ways of thinking which support diversity
Additional Qualifications:
- Ten or more years of experience as a claim professional or claims manager with a high degree of competence in the handling of complex casualty claims involving catastrophic injuries.
- Strong presentation and negotiation skills.
- Experience with primary and excess bodily injury and property damage claims
- Understanding of contractual indemnification issues and additional insured provisions.
- Effective communication and interpersonal skills to be capable of dealing with claimants, customers, insureds, brokers, attorneys etc. in a positive manner concerning losses.
- Ability to motivate team members while working independently within authority.
- Experience in leadership and management roles.
- In-depth knowledge of adjustment processes, issues and trends in multiple lines of business.
- Demonstrated ability in dealing with coverage matters.
- Working knowledge of industry best practices and procedures.
- Excellent interpersonal communications and negotiation skills; and an ability to deal with staff, customers and business partners in a professional manner.
- Ability to make prompt, intelligent decisions based upon complex loss scenarios.
The pay range for the role is $128,000 to $215,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
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