National Accounts Coordinator
3 weeks ago
Authority Brands Inc. headquartered in Columbia, MD is a leading provider of home services, building brands that support the success of our franchisees, as well as bettering the lives of the homeowners we serve and the people we employ.
**Responsibilities**:
- Communicates regularly with clients and franchises to maintain strong relationships.
- Provide quality customer service by understanding the customer and needs and how best to maximize
their business model while also working with our franchisees and established partners to ensure we
can schedule and deliver world-class ‘Knock Your Socks Off’ service.
- Strong work ethic with a total commitment to finding success each and every day.
- Up-to-date knowledge base of the entire line of service offerings.
- Works to establish add-on business opportunities with existing customers.
- Taking ownership of finding unique ways to accomplish new and/or difficult requests.
- Provide pricing and scheduling availability for quotes and sales for customers via phone and/or
**Experience**:
- Product knowledge related to Service or Commercial products or solutions.
- Experience working in a team-based environment, building and maintaining positive relationships
with people, customers, vendors, and employees
- Organizational and time management skills and ability to prioritize among competing tasks
- Professional demeanor both on the phone and in person
- Verbal/written communication skills
- Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of
the organization
- Experience in a position that deals directly with providing world-class customer service to clients
(front-line)
- Basic PC knowledge (i.e. Windows, Word, Excel, E-mail, G-Suite)
We believe our greatest assets are our employees, we offer competitive salaries and a full benefits package to include, PTO, paid holidays, 401(k) and more.
Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions however we do not sponsor Visa’s at this time.
Authority Brands Inc. is an Equal Opportunity Employer
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