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Air Terminal Attendant

3 months ago

Palm Springs, United States ABM Industries Full time

**Pay: $16.00 an hour**

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

**Benefit Information**:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

**Position Summary Details**

The Air Terminal Attendant assists passengers within the Terminal with general questions regarding directions, terminal services, and arranging wheelchair access. Excellent customer service is required. In some instances, air terminal attendants may function as translators and work with foreign travelers.

Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

**Basic Qualifications**:

- Must be 18 years of age or older
- No high school diploma, GED or college degree required
- No experience required and on the job training provided

Preferred Qualifications:

- One (1) year of customer service or similar work experience preferred

**Responsibilities:
- Provide informational, baggage and ticket support to passengers at departure and arrival gates
- Assist passengers with baggage check-in
- Check passengers in for flights and issue tickets to passengers
- Confirm the identities of passengers and provide boarding passes
- Provide assistance to passengers via phone and in person by scheduling reservations, providing direction or collaborating with other team members or client representatives for assistance
- Assist passengers with questions about delayed or lost baggage
- Redirect or rebook customers whose flights have either been delayed or canceled
- Provide flight updates to passengers waiting for flights
- Provide wheelchair assistance to passengers or perform janitorial duties as needed
- Follow safety precautions at all times

A good job for someone just entering the workforce or returning to the workforce with limited experience and education.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.