Customer Service Representative
2 weeks ago
**Job Scope**:
Produces consistent customer and financial growth through effective lending and sales practices, with an emphasis on customer retention. Achieves targeted financial results through the proper execution of company policies, procedures and lending programs. Assists with all aspects of customer account management. Complies with all federal, state and local regulations
**Responsibilities**:
- Effectively communicates the benefits of company products and programs during inbound and outbound sales opportunities
- Explains contracts to customers thoroughly and ensures all necessary documents are completed and signed by both parties to meet federal, state and local requirements
- Produces consistent customer growth through effective lending and account management practices, with an emphasis on customer retention
- Assist in account management to meet minimum revenue requirements
**Benefits and Compensation Overview**:
- Majority company paid Health, Dental, and Vision
- 401k Program
- Life and Disability Insurance
- Paid sick leave and personal days
- Paid vacation and major holidays
- Competitive hourly wages
- Online and classroom training provided
Pay: $15.67 - $17.13 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
- Office
**Education**:
- High school or equivalent (preferred)
**Experience**:
- Lending: 1 year (preferred)
- Collection management: 1 year (preferred)
License/Certification:
- Driver's License (required)
Work Location: In person
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