Clinical Case Manager

2 weeks ago


Chicago, United States Heartland Human Care Services Full time

**Title**: Clinical Case Manager

**Location**:4822 N Broadway, Chicago, IL 60640

**Shift**:Hybrid, Monday to Friday (8:30am-5:00pm)

**Summary**:This position provides a broad range of specialized clinical case management services within guidelines established by the Organization and specific program. This position functions with a high degree of independent accountability, in accord with professional and ethical standards, organizational policies and specific contractual requirements. Populations served will vary by program but may include children who have experienced or are at risk of human trafficking; adults who have experienced or are at risk of human trafficking; families; immigrants; refugees; and individuals with mental illness, HIV/AIDS and/or substance abuse issues. Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below.

This position will provide a broad range of specialized clinical case management services and serve as the point of contact for connecting participants to healthcare, behavioral health, and social services such as housing, adult education, and employment assistance programs.

This position functions with a high degree of independent accountability, in accord with professional and ethical standards, organizational policies and specific contractual requirements.

**Why Join Us**:

- Make a Difference: Be a part of an organization that is deeply committed to creating positive change in the lives of individuals and communities.
- Professional Growth: Take on a leadership role where you can develop and implement asset management systems, supervise a dedicated team, and contribute to ongoing education initiatives.
- Comprehensive Benefits: Enjoy a range of benefits, including medical, dental, vision insurance, 401(k) match, paid maternity and paternity leave, commuter benefits, student loan assistance, and more.

**Our Benefits**:

- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) match.
- Paid maternity leave.
- Paid paternity leave.
- Commuter benefits.
- Student loan assistance.
- Tuition assistance.
- Disability insurance

**Essential Functions**:
**Duties & Responsibilities**
- Provides clinical case management services to program participants through a short-term case management model. Provides intense advocacy, crisis intervention, and makes appropriate referrals to other Organization units and external providers as needed. Collects informed consent for program participation and the non-clinical assessments.
- Meets regularly with assigned cases and representatives from community as needed. Develops, maintains, and follows up with program participant treatment plans to ensure that realistic goals and deadlines of accomplishments are being met.
- Conducts outreach and intake as requested. Receives case assignments, create individualized care plans, tracks community linkages, reviews case progress and determines case closure through the supervisor of the assigned program and in accord with funder requirements.
- Develops service plans, which outline a specific plan of action with each program participant under the supervision of the supervisor of the assigned program. Screens for income supports for benefits and entitlements to advocate on the behalf of program participants.
- Accurately completes in a timely manner all necessary forms, case recordings and statistical reports.
- Develops, monitors and enhances professional relationships with social service, health and governmental agencies. Establishes and maintains a professional relationship within the guidelines of professional standards, program participant profiles, confidentiality laws and the newest clinical research available.
- Participates and contributes in regular supervision meetings, team meetings, in house training sessions and conferences. Participates in program and operational planning.
- Maintains the volume of work designated by project standards and utilizes strengths-based theory and concepts integration in clinical practice. On an ongoing basis assimilates the knowledge of resources available to implement clinical concepts.
- Adheres to professional standards as outlined by governmental bodies, NASW (and/or other appropriate professional associations), private funding sources, Organization plans/policies and Unit guidelines. Participates in periodic evaluative reviews and/or in-house and external staff training to ensure that he/she understands and continues to adhere to such standards. Initiates requests for assistance from Supervisor to address new issues or complex concepts affecting adherence to professional standards.
- Other duties may be assigned.

**Education and Experience**:

- BA/BSW and three (3) years’ experience or Master’s degree in social work, counseling, clinical psychology or related field
- Spanish speaking strongly preferred.

**Certifications/Licenses**:

- Based


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