Front Desk Agent/reservationist

1 week ago


Richmond, United States The Preserve Club & Spa Full time

Have you been looking for a career in all the wrong places? Do you aspire to identify the needs of clients? Are you creative and team oriented? Do you want to be a part of an expanding unique organization with the opportunity to grow as you learn? **The Preserve team **is looking to add a few innovative individuals who aspire to gain new and unique experiences.

This position will allow you to learn and work within one of the leading private real estate organizations in the country.

The **Preserve is **a World-Class, Four Seasons Sporting Club & Residences resort located in beautiful Richmond, RI. with hundreds of miles of trails located on 3,500 beautiful acres. We are seeking Front Desk Agents**.**

The Preserve is an exclusive private member club offering the most amenity rich outdoor sporting experience in America.

The Front Desk Agent/Reservationist will be part of a team of seasoned professionals with a wide range of management, administrative and guest support skills. This person must be well organized, flexible and enjoy the challenges of learning the operations at a five-star level.

**Responsibilities**:

- Exhibit exceptional customer service
- Proactively greet guests warmly and provide a pleasant & comfortable environment
- Complete guest registration and check-outs in a professional and friendly manner
- Resolve customer needs and provide outstanding personalized guest service
- Utilize Maestro computer systems efficiently and accurately
- Ability to learn and aspire to achieve "Five Star Service _Standards"_
- Exhibit Strong attention to detail
- Enjoy being part of a team

**MUST HAVE EXPERIENCE USING MAESTRO PMS SOFTWARE**

Prior hotel or equivalent guest service experience preferred.

Come grow with us Job advancement opportunities available.

This is a full-time, permanent position

**Job Types**: Full-time, Part-time, Internship

Pay: $17.00 - $20.00 per hour

Schedule:

- 4 hour shift
- 8 hour shift
- Evenings as needed
- Monday to Friday
- Rotating weekends
- Weekends as needed

Work setting:

- In-person

Work Location: In person


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