Taproom Associate

4 weeks ago


Chicago, United States Half Acre Beer Company Full time

**This position is temporary - seasonal - through the end of October 2024. We are looking for part-time associates with availability Friday, Saturday and/or Sunday.**

**DUTIES/RESPONSIBILITIES**:

- Responsible for managing daily Tock reservations during off-peak days/hours, noting any irregularities or large party/special accommodations to the MOD.
- Manages reservations, wait list, and pacing of the floor.
- Welcomes and seats guests in a service-forward, professional manner.
- Communicates clearly between front of house and back of house staff to complete job tasks successfully.
- Completes taproom opening and closing procedures specific to job position.
- Finds opportunities to deliver great hospitality to our customers and our peers.
- Identifies, maintains and promotes a clean and safe working environment with detail.
- Maintains positive and energizing relationships with co-workers and lends a hand outside of your job code when able.
- Maintains service needs by stocking supplies for service in designated areas.
- Provides guest service by setting and clearing tables.
- Acquires and maintains general knowledge of beers, food, and merchandise.
- Reports to work on time and with ample physical and mental energy to perform job duties.
- Represents Half Acre’s culture and avoids situations and behaviors that are not reflective of company values in the workplace and out in the world.
- Takes initiative and / or enlists the help of peers or managers when applicable to problem solve.
- Understands the value of systems and enjoys being empowered and held accountable.
- Can work needed hours of operations (includes nights and weekends for some shifts).
- Demonstrates an ability for customer service.
- Demonstrates cleanliness in compliance with health and safety regulations for beverage and food service.
- Demonstrates great communication skills.
- Desires learning as well as teaching opportunities.
- Has the ability to relate to people with diverse backgrounds.
- Enjoys delivering great hospitality.
- Must obtain necessary city and state certifications to be in food service. (Certification will be provided for hired employees.)
- Possesses self-awareness and an ability to quickly read situations.
- Understands the importance of detail orientation in achieving our mission to deliver outstanding hospitality.

**PREFERRED EXPERIENCE**:

- Previous experience in a restaurant setting preferred, but not required. (On the job training will be provided.)

**PHYSICAL REQUIREMENTS**:

- Able to lift 65lbs and maneuver even heavier kegs and cases of beer.
- Able to work an average of 8 hours on your feet in fast paced environment.