Manager, Investigations and Analytics

4 weeks ago

Richmond, United States Virginia Commonwealth University Full time

**Summary**
**About VCU**

Virginia Commonwealth University is a Carnegie I Research University and has been designated a top 50 research university by the National Science Foundation and a top 30 most innovative public university by US News. Many of the university’s schools and colleges are among the top 100 in the U.S., including medicine, engineering, the arts, and business. Located in downtown Richmond, VCU enrolls about 28,000 students in more than 200 degree and certificate programs.
- At VCU, we are UNCOMMON and UNLIKE any other university. A premier, urban, public research university nationally recognized as one of the best employers for diversity, VCU is a great place to work. It’s a place of opportunity, where your success is supported and your career can thrive. VCU offers employees a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work.
- **The Opportunity**
Audit and Compliance Services has an opening for a Manager, Investigations and Analytics.
- Position Primary Purpose and General Responsibilities:
- To initiate, develop, coordinate, and implement compliance initiatives based on regulatory requirements related to higher education and university needs, with guidance from the Chief Ethics & Compliance Officer.
- Support daily operation of key elements of ethics and compliance program, including case management system and investigative processes.
- Develop and support risk assessments, and compliance reviews; provide reports to various university stakeholders; monitor progress on initiatives to ensure completion and resolution.
- Conduct ongoing analysis to identify opportunities for improved program effectiveness.

**Minimum Hiring Standards**:

- Superior comprehension, analytical ability, critical thinking, professionalism, and attention to detail are critical to this position.
- Experience with the creation, coordination, management, and assessment of projects is expected.
- Knowledgeable of federal, state, and VCU policy requirements related to conflicts of interest to effectively support the university's conflicts of interest program.
- Ability to develop, update, and maintain the Ethics & Compliance Program’s operating plan and current initiatives; conduct an independent and proactive review of complex issues; conduct research and document analysis on significant matters; prepare and present findings and conclusions to management.
- Conduct detailed training in small and large group settings.
- Work independently and in teams to meet goals.
- Must be proficient in Word, Excel, Access, and PowerPoint.
- Excellent verbal and written communication skills.
- Demonstrated experience working in and fostering a diverse faculty, staff, and student environment or commitment to do so as a staff member at VCU.

**Preferred Hiring Standards**:

- College degree in a related field or an equivalent combination of training, experience, and demonstrated knowledge base. At least one year of experience working in higher education, academic medical centers, highly regulated industries, or experience working with highly regulated activities.9
- Familiarity with federal, state, and local regulatory policy research.
- Prefer certification in compliance (CCEP or LPEC) or willingness to obtain.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. **Equal Opportunity Employer

  • Manager, Investigations and Analytics

    23 hours ago

    Richmond, United States Virginia Commonwealth University Full time

    **Summary** **About VCU** Virginia Commonwealth University is a Carnegie I Research University and has been designated a top 50 research university by the National Science Foundation and a top 30 most innovative public university by US News. Many of the university’s schools and colleges are among the top 100 in the U.S., including medicine, engineering,...

  • Investigator

    1 week ago

    Richmond, United States Ethos Risk Services Full time

    Job DescriptionJob DescriptionEthos Risk Services is continuing to expand our team of Private Field Surveillance Investigators!We are looking for Experienced Licensed Investigators the Richmond, VA area to investigate fraud and conduct covert surveillance in the field (from your vehicle).Ethos Risk is one of the largest and most respected fraud...

  • Investigator V

    2 weeks ago

    Richmond, United States Texas Department of Aging & Disability Services Full time

    Job Description: Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The...

  • Investigator V

    1 day ago

    Richmond, United States Texas Department of Aging & Disability Services Full time

    Job Description: Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The...

  • Investigator V

    2 weeks ago

    Richmond, United States Health & Human Services Comm Full time

    Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. - The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide...

  • Manager, Interaction Analytics

    1 week ago

    Richmond, Virginia, United States CarMax Full time

    8901 - Corp Office West Crk Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be About The Team The Interaction Analytics team provides critical conversational intelligence for CarMax's Customer Experience Centers (CECs). The CECs play a key role in CarMax's omnichannel experience by providing exceptional service to...

  • Manager, Interaction Analytics

    1 day ago

    Richmond, Virginia, United States CarMax Full time

    8901 - Corp Office West Crk Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be About The Team The Interaction Analytics team provides critical conversational intelligence for CarMax's Customer Experience Centers (CECs). The CECs play a key role in CarMax's omnichannel experience by providing exceptional service to...

  • Manager, Interaction Analytics

    1 week ago

    Richmond, United States CarMax Full time

    8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! About The Team The Interaction Analytics team provides critical conversational intelligence for CarMax’s Customer Experience Centers (CECs). The CECs play a key role in CarMax’s omnichannel experience by providing exceptional...

  • Investigator (Licensed)

    1 week ago

    Richmond, United States Frasco Inc Full time

    Job DescriptionJob DescriptionDescription:ABOUT US: Frasco Investigative Services, a division of Frasco, Inc., provides unparalleled quality investigations throughout the entire United States. Frasco is a full-service investigation corporation serving the insurance, legal, employment, and entertainment communities. Our client base includes many of the...

  • Investigator (Licensed)

    1 day ago

    Richmond, United States Frasco Inc Full time

    Job DescriptionJob DescriptionDescription:ABOUT US: Frasco Investigative Services, a division of Frasco, Inc., provides unparalleled quality investigations throughout the entire United States. Frasco is a full-service investigation corporation serving the insurance, legal, employment, and entertainment communities. Our client base includes many of the...

  • Investigator (Licensed)

    1 day ago

    Richmond, United States Frasco Full time

    Job Type Part-time Description ABOUT US: Frasco Investigative Services, a division of Frasco, Inc., provides unparalleled quality investigations throughout the entire United States. Frasco is a full-service investigation corporation serving the insurance, legal, employment, and entertainment communities. Our client base includes many of the nation's largest...

  • Flavor Analytical Chemist

    4 days ago

    Richmond, United States Altria Full time

    Overview: **Design and conduct high level flavor analytical testing for product development and regulatory sciences for a fortune 200 company with some of the most iconic brands! Have a degree in Food, Flavor, Organic Chemistry, Analytical Chemistry, or related field with five years of relevant work experience? If so, we want to speak with you!** We are...

  • Private Investigator

    2 months ago

    Richmond, United States Lemieux & Associates LLC Full time

    Job DescriptionJob DescriptionCome grow with us! Lemieux & Associates, a national leader in the investigative industry, is seeking experienced Field Investigators in the Richmond, VA or surrounding area. This is a part-time position to start with the ability to turn into a full-time position for the right individual. The owners are entrepreneurial,...

  • Private Investigator

    1 day ago

    Richmond, United States Lemieux & Associates LLC Full time

    Job DescriptionJob DescriptionCome grow with us! Lemieux & Associates, a national leader in the investigative industry, is seeking experienced Field Investigators in the Richmond, VA or surrounding area. This is a part-time position to start with the ability to turn into a full-time position for the right individual. The owners are entrepreneurial,...

  • Consultant - Business Operations / Management (Richmond)

    7 days ago

    Richmond, United States Cogent Analytics Full time

    Consultant - Business Operations / Management (Richmond) Business Operations Consultant/Project Director Design, build, implement, train and evaluate customized solutions and advice that assist organizations in improving productivity and increasing revenues, and that positively impact overall performance. Solution implementation will encompass business...

  • Manager, Interaction Analytics

    1 week ago

    Richmond, United States CarMax Full time

    8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be!  About The Team   The Interaction Analytics team provides critical conversational intelligence for CarMax’s Customer Experience Centers (CECs). The CECs play a key role in CarMax’s omnichannel experience by providing exceptional...

  • Manager, Interaction Analytics

    6 days ago

    Richmond, United States CarMax Full time

    8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! About The Team The Interaction Analytics team provides critical conversational intelligence for CarMax’s Customer Experience Centers (CECs). The CECs play a key role in CarMax’s omnichannel experience by providing exceptional...

  • Manager, Interaction Analytics

    1 day ago

    Richmond, United States CarMax Full time

    8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! About The Team The Interaction Analytics team provides critical conversational intelligence for CarMax’s Customer Experience Centers (CECs). The CECs play a key role in CarMax’s omnichannel experience by providing exceptional...

  • Manager, Interaction Analytics

    1 day ago

    Richmond, United States CarMax Full time

    8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be!  About The Team   The Interaction Analytics team provides critical conversational intelligence for CarMax’s Customer Experience Centers (CECs). The CECs play a key role in CarMax’s omnichannel experience by providing exceptional...

  • Manager, Interaction Analytics

    5 hours ago

    Richmond, United States CarMax Full time

    8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! About The Team The Interaction Analytics team provides critical conversational intelligence for CarMax’s Customer Experience Centers (CECs). The CECs play a key role in CarMax’s omnichannel experience by providing exceptional...