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Crew Member

4 months ago

West Friendship, United States Dunkin' Full time

Overview:
Join our team as a Crew Member and be a part of a dynamic and fast-paced environment. We are seeking individuals who are passionate about delivering exceptional service and contributing to a positive customer experience.

**Responsibilities**:

- Provide excellent customer service by greeting and assisting customers in a friendly manner
- Take and prepare customer orders accurately and efficiently
- Operate cash registers, handle cash transactions, and maintain a balanced cash drawer
- Maintain cleanliness and organization of the dining area, kitchen, and customer service areas
- Follow food safety standards to ensure the health and safety of customers
- Upsell menu items and promote special offers to enhance customer satisfaction
- Assist in food preparation, including assembling food items and packaging orders
- Collaborate with team members to ensure efficient operations

**Experience**:

- Previous experience in a restaurant or customer service role is preferred
- Basic math skills for handling transactions and calculating change
- Knowledge of food safety practices and procedures
- Ability to work in a fast-paced environment while maintaining attention to detail
- Experience with cash handling and POS systems is a plus
- Strong communication skills to interact effectively with customers and team members
- Culinary or kitchen experience is beneficial but not required
- Sales or upselling experience is an advantage

Join our team today as a Crew Member and be part of a supportive work environment that values teamwork, growth, and delivering exceptional service to our customers.

**Job Types**: Full-time, Part-time

Pay: From $16.00 per hour

**Experience**:

- Customer service: 1 year (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Ability to Commute:

- West Friendship, MD 21794 (required)

Ability to Relocate:

- West Friendship, MD 21794: Relocate before starting work (preferred)

Work Location: In person