Insurance Office Manager

7 days ago

Berwyn Heights, United States Tinu Jacob Allstate Agency Full time

Responsibilities
- The Office Operations Manager Sales Agent at Allstate Insurance Agency, you will play a pivotal role in ensuring the smooth and efficient daily operations of our office
- You will oversee administrative staff, manage office procedures, and support the agency's strategic goals
- Office Management: Supervise daily operations of the office, including administrative support, facilities management, and vendor relationships
- Staff Training: Lead and mentor administrative staff, ensuring high performance, professional development, and adherence to company policies
- Process Improvement: Implement and optimize office procedures to enhance efficiency and productivity
- Customer Service: Oversee client communication processes, ensuring a high standard of service delivery and client satisfaction
- Compliance: Ensure adherence to regulatory requirements and internal policies related to insurance operations
- Reporting: Prepare regular reports on office performance, operational metrics, and administrative activities for management review

**Job Description**:
The Office Operations Manager Sales Agent, you will play a pivotal role in ensuring the smooth and efficient daily operations of our office. You will oversee administrative staff, manage office procedures, and support the agency's strategic goals. This position requires a proactive leader with excellent communication skills and a strong understanding of office management within the insurance industry.

Key Responsibilities:

- Office Management: Supervise daily operations of the office, including administrative support, facilities management, and vendor relationships.
- Staff Training: Lead and mentor administrative staff, ensuring high performance, professional development, and adherence to company policies.
- Process Improvement: Implement and optimize office procedures to enhance efficiency and productivity.
- Customer Service: Oversee client communication processes, ensuring a high standard of service delivery and client satisfaction.
- Compliance: Ensure adherence to regulatory requirements and internal policies related to insurance operations.
- Reporting: Prepare regular reports on office performance, operational metrics, and administrative activities for management review.
- Project Management: Coordinate special projects and initiatives as assigned by senior management.

Qualifications:

- Allstate agency experience is required
- Strong leadership skills with the ability to inspire and motivate a team.
- Excellent organizational and multitasking abilities.
- Proficiency in office software (MS Office, CRM systems) and experience with office equipment.
- Bilingual in Spanish is required.
- Exceptional interpersonal and communication skills

**Benefits**:

- Bonus based on performance
- Opportunity for advancement
- Paid time off
- Training & development
- Competitive salary

Pay: From $50,000.00 per year

**Benefits**:

- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

Ability to Relocate:

- Berwyn Heights, MD 20740: Relocate before starting work (required)

Work Location: In person

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