CRM Systems Analyst

Come join us and build a new system for the College Williams College is pleased to announce the opening for a Programmer Analyst. The Programmer Analyst supports the Office of College Relations (OCR) by managing software that supports the ‘68 Center for Career Exploration, Alumni Relations, and Development. Join the team that is implementing a new fundraising CRM. The work will be interesting and varied, to include data transformation, data validation, portal creation, workflows, and integrations. You will become an expert in an up-and-coming software tool to create automations, custom reports, and queries. You will assist the Data Analysis team with the creation of interactive dashboards. You can participate in numerous process improvement projects as we revisit every existing business process and reimagine it in the new system.
- ResponsibilitiesReporting to the AVP for Advancement Operations, the Programmer Analyst completes projects as assigned, including reports, queries, data extracts, data imports, software integrations, automation of processes, and other technical tasks as requested. Participate in the process to replace the primary transactional database by participating in mapping and conversion activities, and learning to support the new systems and provide customer service assistance.
- Qualifications- Bachelor’s in Computer Science or related field or at least 2 years of related work experience, or equivalent combination of education and experience.
- Knowledge of advancement related software and business processes would be beneficial but is not required.
- Ability to master new technologies.
- Strong attention to detail, ability to work in a team environment, and ability to manage multiple concurrent projects.
- Strong written and verbal communication skills.

Application review will begin on May 21, 2024, and will continue until the position is filled. Pay range is from $80,000 to $90,000, commensurate with experience. Job band 2-F.
- Conditions of EmploymentEmployment at Williams is contingent on the verification of background information submitted by the applicant, including the completion of a criminal record check, and education when applicable.
- Equal Employment Opportunity