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Customer Service Specialist
1 week ago
_Customer Service Specialist_
Elevate our customer experience through exceptional service. Join our vibrant team as a Customer Service Specialist. At Globaltex Fine Linens we're passionate about understanding that the right linens and towels can transform a space, adding a touch of elegance and comfort that is beyond compare. We're looking for a customer service enthusiast with a strong customer service background with excellent communication and interpersonal skills.
**Responsibilities**:
- Provide excellent customer service to existing and potential customers
- Identify and qualify new leads
- Contact and nurture prospective customers
- Deliver effective sales presentations
- Negotiate and close deals
- Upsell and cross-sell existing customers
- Track and report on sales performance
**Qualifications**
- 2+ years of experience in customer service s
- Excellent communication and interpersonal skills
- Strong customer focus
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills
- Outstanding personal presentation
**Preferred Qualifications**
- Experience with CRM software
- Experience in the hospitality industry
- Experience in inside or outside sales
**Benefits**
- Paid time off
- Health Insurance
- Free meals
- Commission
- Opportunity to grow
- Competitive salary
Pay: $30,000.00 - $60,000.00 per year
**Benefits**:
- Health insurance
- On-the-job training
- Paid time off
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
- Office
**Experience**:
- Sales: 2 years (required)
- Customer service: 2 years (required)
License/Certification:
- Driver's License (required)
Ability to Relocate:
- Houston, TX 77073: Relocate before starting work (required)
Willingness to travel:
- 50% (required)
Work Location: In person
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