Conceirge and Front Desk

4 weeks ago


Monticello, United States Veria Lifestyle Full time

Overview:
We are seeking a detail-oriented and customer-focused individual to join our team as a Front Desk and Concierge agent. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a smooth check-in and check-out process including booing of SPA treatment.This is a full-time position with opportunities for growth and advancement.

**Duties**:

- Greet guests in a friendly and professional manner
- Check guests in and out, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries
- Assist with reservations and room assignments
- Handle guest requests and complaints promptly and efficiently
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and record keeping

**Requirements**:

- Previous experience in hospitality industries is preferred
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Proficient in computer skills, including Microsoft Office Suite
- Ability to type accurately and efficiently
- Familiarity with office management procedures
- Attention to detail and ability to maintain confidentiality

We offer competitive pay based on experience. This is a full-time position with benefits including health insurance, paid time off, and opportunities for career development. If you are a motivated individual with excellent customer service skills, we would love to hear from you.

Please note that all positions at our company are paid positions. We do not offer unpaid internships.

Pay: $16.00 - $17.00 per hour

**Benefits**:

- Flexible schedule
- Paid time off

Schedule:

- Day shift
- Evening shift

Ability to Commute:

- Monticello, NY 12701 (required)

Ability to Relocate:

- Monticello, NY 12701: Relocate before starting work (required)

Work Location: In person



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