Processor Admin

3 weeks ago

Palm Harbor, United States ADT Full time

**Company Overview**:
ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we._ _Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT
- Check out more about life at ADT _here.

**Position Summary**:

- Coordinate, prioritize, and schedule installations.
- Use Telemar system to schedule installation appointments.
- Confirm all installation appointments daily.
- Use IBT to track all scheduled installations.
- Use O2C Portal to manage customer contracts and associated paperwork.
- Write up phone sales.
- Other duties as assigned, which may include but are not limited to:

- Act as payroll liaison/enter time tickets into OTM.
- Assist with ops support/administrative duties such as ordering supplies, filing, and backup when lead admin is out.
- Handle incoming customer/associate relations calls.
- Process accounts payable invoices.
- Process receivables (installation checks).

**Qualifications**

**Education/Certification**:

- High school diploma or equivalent.

**Experience**:

- One (1) to two (2) years of experience.

**Skills**:

- Ability to handle multiple tasks. Strong communication and customer service skills.

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