Installation Sales Estimator

**Inside Sales Estimator - Central Region**

**How you’ll make a meaningful impact as an Installation Sales Estimator**:
Our success relies on the positive, can-do attitude of each member of the Avalon team. The Installation Sales Estimator role is integral to delivering an exceptional experience to our customers and in helping them create the homes of their dreams.

**Joining Avalon Flooring brings the following perks and benefits to support you in your personal and professional journey**:

- **Base salary PLUS commission - a successful installation sales estimator can make between $80,000-$100,000 annually - unlimited earning potential**:

- 401(k) to help you invest in your future
- Employee Stock Ownership Program (ESOP), funded 100% by Avalon Flooring
- Medical (including Teladoc), Dental and Vision insurance - multiple plan options available to support your needs
- Flexible Spending Accounts (FSA) to help you pay for medical, dependent and transit expenses tax free*
- Company-paid life and disability plus supplemental life
- Quantum Employee Assistance and Behavioral Health program to support you and your family
- 5 sick days, 10 vacation days and 6 paid holidays to support you in having an active life outside of work
- Room for career development and advancement
- Extensive training to ensure you’re well equipped to succeed
- Guaranteed income while you’re getting up and running
- Monthly work schedules so you can plan ahead
- Business casual dress code so you can be comfortable while you work
- Employee store discounts and more perks

**Here is what you can expect in your role - also known as responsibilities**:
**Sales Responsibilities**:

- Travel throughout assigned territory to call on Retail, Commercial, and ProPartner accounts
- Measure projects at customer’s home or business, create diagram of room(s) for which material will be installed and review the diagram with the customer
- Drive sales and GP through selling, up selling and cross selling products and services and sell the whole project. Display and demonstrate product using samples and emphasize features
- Notify customer of any unusual circumstances due to the technical aspects of the particular job and make other recommendations when necessary. These issues must me noted on the contract
- Build the order using Selection Sheet Manager (SSM)
- Review the scope of the project with the customer and quote the prices
- Prepare the contract(s) review each contract with the customer and obtain customer’s signatures using DocuSign
- Collect proper deposit as dictated by State and Customer Type
- Estimate date of delivery/installation to customer, based on current installation availability and lead time of products
- Review Pre-Installation Guide with customer to ensure that the room(s) will be ready for installation. Obtain customers initials via DocuSign for this document
- Accurately convert SSM to an order within 24 to 48 hours of receipt of a signed contract.
- Turn in all paperwork in a timely manner
- Interact with Purchasing and Installation Departments to ensure proper ordering of material and installation
- Enter specific Next Steps for follow up in SSM within 1 hour of estimate (Typically before leaving the job, so the customer is in the loop), and follow up with Sales Associate on all unclosed estimate
- Use the appropriate price level based of the customer type. (LP, LD, TR, or PP)
- Work with Sales Associates to keep account activities and assure timely follow up
- Use Installation Sales Follow-Up Date in SSM and provide person follow up with customers
- Support Sales Associates at store level by working with customers and closing sales. Follow up on all customer issues, questions, concerns and support Sales Associates with satisfying customers’ needs
- Assist in training a Sales Associate on product, estimating, or installations. This includes Sales Associate’s traveling with Installation Sales to estimates and job sites
- Provide details and assistance to the Installation Departments as needed by investigating and resolving customer problems in timely manner
- Create new business opportunities in the local home builder, contractor, designer, and architectural industries
- Participate in weekly store meetings by reviewing field experience. This will include sharing best practices for product recommendations, update job status’ or other pertinent information to help improve the sales process
- Manage schedule to allow for participation in store meetings to include vendor presentations

**Service Responsibilities**:

- Model exemplary customer service interactions through consistent language, mindset, and technology usage that represents the Avalon way
- Assist other colleagues’ customers as needed to provide seamless experiences
- Follow up with customers, managers, Sales Associates, and the installation department on all requests and issues

**What You Bring to the Table**:

- Comprehensive understanding of the