Outpatient Rehabilitation Front Desk Receptionist

3 weeks ago

Chino, United States Jump And Schout Therapy Full time

**Jump and Schout Therapy: A Dynamic Place to Grow Your Career**

At Jump and Schout Therapy, we are dedicated to pioneering transformative experiences through the therapeutic power of creative movement and expressive arts. Our practice offers a unique and innovative approach to pediatric rehabilitative care to foster healing and development in children of all ages.

**What We Offer**:

- **Innovative Practice**: As a team member, you will be part of a progressive therapy practice that integrates traditional therapeutic techniques with creative arts, providing a rich and dynamic environment not just for our clients, but for our therapists as well.
- **Collaborative Environment**: We believe in collaboration not just as a practice, but as a principle. You will work alongside professionals from various disciplines, including speech and language therapists, physical therapists, and occupational therapists, each bringing their unique insights to foster comprehensive development.
- **Professional Development**: At Jump and Schout Therapy, continuous learning is part of our ethos. We support our employees through ongoing training, workshops, and conferences to ensure you stay at the forefront of the field, continually enhancing your skills and knowledge.
- **Supportive Culture**: Our work environment is nurturing and supportive. We prioritize the well-being of our staff with flexible working conditions, a supportive management team, and a workplace culture that promotes work-life balance.
- **Impactful Work**: Every day, you will see the impact of your work reflected in the lives of our young clients. At Jump and Schout Therapy, you are not just part of the team, you are a pivotal part of a child’s developmental journey.

**Join Us**:
If you are passionate about making a difference in the lives of children and are looking for a workplace that values creativity, innovation, and personal growth, Jump and Schout Therapy is the place for you.

We invite you to bring your expertise and enthusiasm to Jump and Schout Therapy, where your work will leave a lasting impact. Join us in redefining pediatric rehabilitative therapy, one creative step at a time.

Overview:
We are seeking a skilled and professional Front Desk Receptionist to join our team. As our organization's first point of contact, you will play a crucial role in providing excellent customer service and ensuring smooth operations at the front desk. This is a full-time position with competitive pay.

**Responsibilities**:

- Greet and welcome visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Provide information to callers and visitors regarding company services, policies, and procedures
- Schedule appointments and maintain calendars for staff members
- Perform data entry tasks to update and maintain records
- Coordinate projects and assist with office management duties as needed
- Handle incoming and outgoing mail, packages, and deliveries
- Maintain a clean and organized reception area

**Skills**:

- Excellent computer literacy, including proficiency in Microsoft Office Suite
- Strong customer service skills with the ability to handle inquiries and resolve issues in a professional manner
- Familiarity with medical office procedures is a plus
- Efficient data entry skills with high attention to detail
- Ability to coordinate multiple projects simultaneously
- Excellent phone etiquette and knowledge of phone systems
- Adheres to all Clinic policies on safety and security; maintains restricted areas safe by safeguarding computer system passwords in strict confidentiality.
- Must exercise utmost diplomacy and tact to provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements.
- Maintains patient waiting areas, office files, and front-desk areas in a manner that is organized and neat.
- Exercises problem-solving and conflict resolution skills when handling patient complaints; refers patient complaints to appropriate designated personnel as needed.
- Previous experience with Practice Perfect Suite and Office Ally is preferred.

Pay: $18.66 - $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Flexible schedule
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

Ability to Relocate:

- Chino, CA 91710: Relocate before starting work (required)

Work Location: In person

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