St. Michaels Case Aide

4 weeks ago

Houston, United States Catholic Charities Of The Archdiocese Full time

Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.

The **Expertise **We're Looking For
- High School Diploma or GED
- One (1) year of experience
- Bilingual (English/Spanish)
- Valid Texas driver’s license.

The **Skills and Assets** You Bring, and More
- You have strong organizational, verbal, and written communication skills.
- You have the ability to safely drive on agency vehicles.
- You have the ability to appropriately handle and maintain confidential information.
- You are able to prioritize responsibilities, handle multiple tasks, and work in a fast-paced environment.
- You demonstrate knowledge and understanding of professional boundaries with children in care, staff, and volunteers.
- You have experience and competency with Windows, Microsoft Office, Excel and Access databases, telephone, calculator, fax machine, automobiles, and copier.

What you **Deliver**
- You create client intake case files with necessary intake documents. Ensure DHS and ORR placement documents are filed and uploaded to UAC Portal software. Ensure the provision of two weekly telephonic contacts with family of origin, primary caregiver, and/or sponsor. Assist with filing, closing, and with overall daily maintenance of records found in either the physical case file and on ETO or UAC Portal software. Assist with the coordination of legal service provider's "Know Your Rights" presentations. Facilitate attorney to client contact as requested by the attorney or youth.
- You drive clients to facilitate program services, may include transportation to court appointments, attorney visits, consulate interviews, or other appointments as per contractual requirements as needed. Assist case management with creating discharge packets with discharge documentation and provide exit orientation to client as part of discharge process from the program. Ensure the provision of follow up service phone calls are conducted 30 days after youth's reunification and discharge from program.
- You assist with compiling electronic and physical files for ORR or State Licensing representatives, upon request.
- You assist with the submission of monthly SWK reports and/or other reports as instructed by your direct supervisor.
- You attend all organizational required trainings and facilitate trainings as needed.
- You attend all departmental and program meetings to ensure that up-to-date information is received and/or provided and to ensure that changes to policy or practice are implemented and adhered to.
- You assist with the coordination of travel arrangements for program staff transporting youth for reunification or transfer purposes. Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
- You perform other duties as required by supervisor.

..........................................................................................................................................................................................................................................

Catholic Charities is an equal opportunity employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect. Successful applicant must comply with federal contractor vaccine mandate requirements.

The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.

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