It/cad Mgr

**Full Job Description**

**OVERVIEW**:
**RESPONSIBILITIES - GENERAL**:

- Provide support to staff and manage day-to-day operations with a structured, process-oriented approach centered around a working office environment.
- Laptop/desktop setup and configuration, user data migration, installing/updating software, and

generally maintaining Windows workstations
- Laptop/desktop/cellular phones hardware troubleshooting & replacement (hard drives, RAM, keyboards, etc.)
- Printer Installation, basic maintenance, and Ordering Toner & supplies.
- Conduct the forecasting and purchasing of IT related items including, but not limited to; laptops,Desktops & network hardware.
- Autocad 2024 MEP experience for in house electrical as-builts drawings, including but not limited to moves,adds, & changes.

**RESPONSIBILITIES - SYSTEMS**:

- Support & maintain field deployed, tablets,laptops & cellular phones.
- Participate in the development and implementation of strategies for upgrade, expansion, continuous improvement, life cycle, and preventive maintenance of in house computer network & hardware systems
- Seek out business efficiencies that can be gained through systems.
- Coordinate activities with outside consultants and IT Manager, as necessary

**THE PERSON**:
This position is designed to develop a valued technical expert, who is recognized and supported by management that can deliver quality work on a consistent basis. The focus of this job is on producing high quality, detailed work based on established standards, guidelines and procedures. Precise, consistent work output is essential requiring patience and a willingness to handle and complete an array of tasks.

**EDUCATION & EXPERIENCE**:

- Electrical Systems Knowledge, Information Systems, Business, or related field a plus
- 2+ years of relevant help desk experience in a professional setting
- 2+ years Windows 10 & 11, Office Suite, desktop software and hardware support.
- Microsoft Network experience a plus.
- Company willing to provide educational courses for related responsibilities.
- Strong troubleshooting skills - applicant must be able to determine the causes of complex problems and recommend practical and effective solutions.
- Knowledge of Windows Server 2019,Active Directory and Office 365 a plus

**REPORTS TO**: Presidents,IT Mgr

**FLSA**: Full-Time Salary

Pay: $50,000.00 - $60,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Profit sharing
- Vision insurance

Schedule:

- Monday to Friday
- Overtime
- Weekends as needed

Work setting:

- Construction site
- In-person
- Office

Ability to Commute:

- Auburn, MA 01501 (required)

Ability to Relocate:

- Auburn, MA 01501: Relocate before starting work (required)

Work Location: In person