Wphpa Clinical Operations Manager

2 weeks ago

White Plains, United States White Plains Hospital Full time

**Position Summary**


**Essential Functions and Responsibilities Includes the Following**:

- Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
- Collaborates with the Director, Clinical Operations to monitor and maintain compliance with regulatory, State and Federal, The Joint Commission on Accreditation of Healthcare Organizations, CMS and OSHA standards as they relate to the Physician Practices.
- Collaborates with Practice Administrators to manage the Clinical Staff at all WPHPA sites.
- Responsible for identifying, implementing, monitoring and evaluating clinical quality improvement (QI) activities and providing related consulting and support services.
- Ensures the regulatory readiness of the outpatient practices.
- Leads and inspires staff toward changes that contribute to a culture of quality and safety throughout the Physician Practices.
- Ensures that all staff are trained and evaluated on their knowledge of and adherence to policies and procedures specific to their jobs.
- Ensures that all staff are working within their scope of practice.
- Ensures that required competencies are developed, completed and remain current.
- Participates in the onboarding process of newly acquired Physician Practices.
- Foster positive relationships with new Physicians and staff.
- Serves as a resource and role model for all safety related activities related to performance improvement, regulatory compliance and clinical operations.
- Demonstrates appropriate utilization of resources necessary to ensure clinical quality.
- Acts as an EPIC Clinical Resource.
- Collaborates with the Practice Analyst to provide statistical data related to areas of responsibility as needed.
- Performs all other related duties as assigned.

**Education & Experience Requirements**

Bachelor’s degree in nursing required; Master’s degree preferred

NYS RN License required

5 years’ clinical experience required and experience in Physician Practice

Knowledge of Microsoft Office Suite preferred (Word, Excel, PowerPoint, Outlook)

Knowledge of e-learning, online policy systems and experience with learning management systems

**Core Competencies**

Clinical proficiency Ability to multi-task

Teamwork Adaptability

Communication skills Problem-solving skills

Planning and organizing Attention to detail

Problem-solving skills ' Judgment and decision-making

Stress tolerance Project management

**Physical/Mental Demands/Requirements & Work Environment**
- May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital’s SDS (Safety Data Sheet) data base and may be accessed through the hospital’s Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.
- Must have a demonstrated ability to learn quickly, adapt to a variety of environments, and take

responsibility and accountability for assigned projects is also required.
- Must be able to may remain stationary for long periods throughout the day.
- Manual dexterity for computer work, ability to focus and concentrate for report preparation and analysis

of Clinical Quality and QI issues
- Must be able to travel to and from multiple offsite locations on a daily basis

**Primary Population Served**

Check appropriate box(s) below:
Neonatal (birth - 28 days)

Patients with exceptional communication needs

Infant (29 days - less than 1 year)

Patients with developmental delays

Pediatric (1 - 12 years)

Patients at end of life

Adolescent (13 - 17 years)

Patients under isolation precautions

Adult (18 - 64 years)

Patients with cultural needs

Geriatric (> 65 years)

All populations

Bariatric Patients with weight related comorbidities

Non-patient care population

**_The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital._**

Location: White Plains Hospital - WPHPA Practice Admin

Schedule: Full Time, Day, Monday - Friday varied

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