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Passport Support Associate Ii

1 month ago


Philadelphia, United States CGI Group, Inc. Full time

Passport Support Associate II

Position Description

Your future duties and responsibilities
- Operate various equipment for high-speed scanning, mail out, and metering of mail.
- Prepare and mail envelopes with correct passport and corresponding supporting documents.
- Box and archive files for storage purposes.
- Interface with passport applicants at Agency/Center Information and Will-Call counters:

- At the Information Station, ensure appointment is scheduled;
- Prior to distributing to applicants, print and review passport books for accuracy and quality.
- Process refund/reimbursement requests.
- Generate a credit card payment from the applicant and distribute completed batches to the Cashier's Office. Verify all completed transactions and run designated reports.
- Assist with Acceptance Agent training: prepare training materials, conduct "meet-and
- greets," set-up training sessions, conduct office tours, etc.
- Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities.
- Contact applicants to request necessary documents.

Required qualifications to be successful in this role
- HS diploma or GED
- Three years of general office experience: follow a number of specific procedures in completing several clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; simple posting to individual accounts; opening mail; running mail through metering machines; and calculating and posting charges to departmental accounts
- Two years of experience utilizing a variety of office software, specifically Microsoft Office
- Capable of performing tasks while maintaining a high level of accuracy
- Ability to work in one place and traverse the office on a continuing basis
- Must maintain constant awareness of all aspects of internal and external security
- Ability to successfully complete the CGI Background Investigation to include: 50 State Criminal, Education and Employment checks; additionally, your ability to successfully complete a Credit and/or Driving Records check may be conducted if required by the contract for continued employment
- Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and an ability to obtain an MRPT clearance is required.

CGIFederalJob

PassportUS

Hourly Rate: $18.47/hour

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level; experience and training; and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.

At CGI Federal we call our professionals "members" to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company. CGI Federal's benefits include:
Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category

401(k) Plan and Profit Participation for eligible members

Additional benefits determined by your Service Contract Act:
Paid Time Off (PTO)

Paid Federal Holidays

Health & Welfare Benefits

**Together, as owners, let's turn meaningful insights into action.**

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

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