General Manager

3 weeks ago


Wauwatosa, United States TouchPoint Full time

**Salary**:
**Other Forms of Compensation**:
**Pay Grade**: 14

**TouchPoint, Support Services,** **provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

**Job Summary**:
**Job Summary**:
Being part of the Company Management team is about making a difference. If you are passionate about providing the best possible service to residents and customers then we want you to join our team and make a difference today As a **General Manager**, you will be directly responsible for the overall operation and cost-effective management of multiple dining service departments in more than one facility in a given geography. Ensures team achievement of financial goals and targets.

**Key Responsibilities**:

- Is well versed in all aspects of foodservice management, with a proven track record of success
- Takes ownership of the operation and ensure operation meets all timelines for service and all other timelines established by management and/or client
- Manages all financials including planning, budget development and analysis, and financial reporting
- Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers
- Demonstrates initiative and good judgement in assisting customers, clients, peers and subordinates
- Conducts management meetings
- Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations
- Audits units to ensure conformance with the Company, government and accrediting agency standards, regulations and codes regarding food storage, preparation, sanitation and record keeping
- Hires, trains and orientates new management associates

**Preferred Qualifications**:

- B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus five to seven years of directly related experience preferred
- Minimum of five years of retail operational foodservice management experience preferred, flexible depending upon formal degree or training
- Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
- P&L accountability and contract-managed service experience is desirable
- Multi-unit management experience preferred
- Experience with cash retail operations
- Retail marketing experience is highly desirable
- Supervisory, leadership, management and coaching skills
- Good communication skills both written and verbal
- Ability to communicate on various levels to include management, customer and associate levels
- Knowledge of financial, budgetary, accounting and computational practices
- Certified Dietary Manager (CDM) certification highly desirable
- TouchPoint is a member of Compass Group USA_

**Click here to Learn More about the Compass Story**

**Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.**

**Associates at Touchpoint are offered many fantastic benefits.**
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)

**Applications are accepted on an ongoing basis.**

**Touchpoint maintains a drugfree workplace.**

**Req ID**: 1308402

TouchPoint

CINDY SWIDERSKI

req_classification


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