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Board Administrator Iii

4 weeks ago

Concord, United States The State of New Hampshire Full time

**State of New Hampshire Job Posting**

**Office of Professional Licensure and Certification**

**Division of Licensing and Board Administration**

**7 Eagle Square, Concord NH 03301
**BOARD ADMINISTRATOR III**

**Position # 19952**

**The starting pay range for this position is $24.90 - $33.47 per hour.**

The State of New Hampshire, Office of Professional Licensure and Certification, Division of Licensing and Board Administration has a full-time vacancy for Board Administrator III.

**Summary**:
To administer boards classified as low, moderate and high complexity based on consideration of license volume, diversity, complaints, board actions, board administration load, regulatory impact, stakeholder involvement, continuing education requirements, and size of the board. To develop and evaluate short
- and long-term goals for planning and directing board functions to accomplish objectives of the Office of Professional Licensure and Certification (OPLC). To ensure all boards operate in compliance with RSA 91-A. To supervise subordinate employees and advise Class A & B Board Administrators in the implementation of board administration objectives, regulations, policies, and procedures.

**MINIMUM QUALIFICATIONS**:
**Education**:Bachelor’s degree from a recognized college or university. Each additional year of approved formal education may be substituted for one year of required work experience.

**Experience**:Four years of experience in business, public administration, or a related field, plus three years of supervisory experience in any occupational area. If related to the program area, the supervisory experience will count as part of the four years of total experience. Each additional year of approved work experience may be substituted for one year of required formal education.

**License/Certification**:Must possess a valid driver’s license and/or have access to transportation for statewide travel.

**YOUR EXPERIENCE COUNTS**

**Under a recent change to the rules, an applicant's relevant experience now counts towards formal education degrees referenced in the posting **_See Per 405.1. _**

**18 Months of additional relevant experience = Associate's degree
**36 Months of additional relevant experience = Bachelor's degree**

**54 Months of additional relevant experience = Master's degree**

**Responsibilities**:
Provides administrative support and oversight for all assigned BCCC and OPLC Supervisors, including exam administration, issuing licenses, and maintaining current and historical records. Oversees the administrative and support procedures for assigned BCCC and OPLC Supervisors to develop and expand standard practices that meet the policies, procedures, rules, statutes, and regulatory requirements.

Supervises professional staff, including monitoring workload, determining training needs, disciplining employees, recommending hiring and terminating, and conducting performance evaluations. Evaluates resources and makes recommendations to the Division Administrator and Division Director related to capacity, resources, and staffing needs.

Provides stakeholder engagement to obtain input, advises Board Administrators I & II regarding escalated issues or input on rules, regulations, protocols, and procedures, and supports OPLC Administration and Board Supervisors concerning administrative functions, questions, and information for compliance, policies, and regulations.

Advises and assists board members, legislators, and agency personnel in the development or revision of laws and administrative rules; makes recommendations; and assesses and communicates the impact of proposed changes on OPLC operations, staff, and supervisors. Interprets the statutory and regulatory authority affecting licensure and disciplinary procedures for licensees, legislators, board members, other professionals, and the general public.

Oversees proper maintenance and confidentiality of all required records and documents to conform to state and federal regulations and to provide adequate public access, ensuring that all information disseminated to the public is accurate and delivered timely.

Research and reviews complex complaints received against licensees. Evaluates findings and draws conclusions to determine appropriate disposition, to include referring the case to the investigative process. Tracks and monitors open investigations to achieve desired timeframes. Maintains current and historical information on allegations against licensees.

Manages and evaluates the disciplinary processes for assigned boards. Promptly creates and disseminates disciplinary hearing dockets to notify all vital agencies and parties that disciplinary action has been taken. Applies technical knowledge and interpretation of laws and regulations to draft formal orders to document the decisions of hearings.

Analyzes, plans, implements and evaluates short and long-range goals, objectives and strategies for a wide range of legislatively mandated activities

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